Power Systems Rental Technician

Altorfer Cat; East Peoria (IL); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) and matching contributions

Paid holidays

Parental leave

Job summary

Altorfer Inc. is seeking a field service professional to manage the Power Systems Division rental fleet at the shop and on customer sites in East Peoria, IL. You will perform unit check-in/out, basic maintenance, and coordinate repairs while delivering excellent customer service.

This role requires a flexible schedule with overtime and weekends as needed; you must have your own basic tools and a valid driver's license. Competitive benefits accompany the position.

Qualifications

• Completion of formal technical training program or minimum of three years’ relevant experience is preferred.
• Experience with electronic diesel engines, fuel systems, generators, air compressors, heaters, or air conditioning is preferred.
• Must be familiar with Microsoft Office suite and CAT programs.
• Ability to follow all safety rules and wear proper safety equipment.
• Excellent planning and organizational skills are required.
• Must take initiative, be team oriented and adaptable to change.
• Ability to respond to callouts and work overtime and weekends when needed.
• Excellent communication skills (written, email, verbal).
• Must have own basic tools.
• CDL preferred but not required.
• High School Diploma or equivalent is required.
• Flexible schedule including overtime, weekends, and holidays.

Responsibilities

• Responsible for Power Systems Division rental fleet while at the Altorfer shop and for all units (generators, compressors, chillers, A/C, heaters, cables, distribution).
• Perform unit check-in and check-out, ensure readiness and basic troubleshooting/preventative maintenance.
• Provide exceptional customer service by communicating with customers to meet expectations.
• Deliver and assist with loading and unloading project components at customer job sites.
• Assist with setup, basic troubleshooting and repairs as needed.
• Coordinate with service and parts sources when ordering parts or services to repair fleet units.
• Complete rental documentation for unit status and Power Systems records.
• May perform other related duties as assigned.

Skills

Communication skills

Planning & organization

Customer service

Teamwork

Flexibility

Overtime/weekend availability

Own basic tools

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

CAT Programs

Job description

7:30AM - 4:00PM Monday- Friday, Overtime and weekends when necessary

Basic Duties

• Responsible for Power Systems Division rental fleet while at the Altorfer shop. Responsible for all units (generators and other types of equipment such as: compressors, chillers, a/c, heaters, cables, distribution and more).
• Responsible for rental fleet unit check in & check out, unit readiness (functional runs and appearance), and basic troubleshooting/preventative maintenance.
• Provide exceptional customer service by communicating and interacting with all customers to ensure we’re meeting their expectations.
• Deliver and assist with loading & unloading project components on the customer’s job site.
• Assist with set up, basic troubleshooting and repairs if needed.
• Coordinate with other service & part sources (Non-CAT specific) when needing to order certain unit parts or services to repair/fix returned fleet units.
• Complete rental documentation for customer’s unit status.
• Responsible for completing rental paperwork for Power Systems records and maintaining unit status.
• May perform other related duties as requested and/or assigned.

Qualifications

• Completion of formal technical training program or minimum of three years’ relevant experience is preferred.
• Previous experience working in a field related to electronic diesel engines, fuel systems, generators, air compressors, heaters, air conditioning etc. is preferred.
• Computer literacy required. Must be familiar with programs such as Microsoft Office, Outlook, Excel and various CAT Programs.
• Ability to follow all safety rules and wear proper safety equipment.
• Excellent planning & organizational skills are needed.
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to respond to callouts, work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• Must have your own basic tools.
• CDL preferred but not required.
• High School Diploma or equivalent is required.
• Ability to work a flexible schedule, including overtime, weekends, and holidays when required to support business and customer needs.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k) and Additional 401(k) Contribution
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Vacation: 40 hours of vacation after 1 year of full-time employment
• Sick: 40 hours of sick after 1 year of full-time employment
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: $30.92 - $44.08 per hour

Posted Min

USD $30.92/Hr.

Posted Max

USD $44.08/Hr.

Physical Requirements/Working Conditions

This position will work in a field/shop environment and at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.