Power Systems Field Service Technician - Electrical Services

Ziegler Cat; Des Moines (IA); On-site; USD 52,348 - 70,257; Full time

Benefits offered by this job

Health, Dental, Vision and Life Insurance

15 days of PTO starting day 1

401(k) plan with company contribution

Education Assistance

Job summary

Ziegler Cat is seeking a full-time experienced Electrical Services Field Technician to join our growing team in Des Moines. The role involves emergency repairs and maintenance of low to medium voltage electrical power distribution equipment, providing excellent customer service while ensuring safety and quality standards.

The ideal candidate should have a strong background in electrical services and enjoy troubleshooting complex systems. The position offers a competitive pay range and comprehensive benefits including health insurance, PTO, and a company truck.

Qualifications

• 5+ years of relevant experience in troubleshooting & repair of electrical gear and generators.
• Knowledge of electricity and electronics, failure analysis.
• Must have and maintain a clean driving record.

Responsibilities

• Troubleshoot and repair electric power generation equipment.
• Respond to customer needs promptly to ensure maximum value.
• Document work orders and identify parts required for inventory.

Skills

Troubleshooting

Electrical repair

Diagnosis of equipment

Basic computer skills

Communication skills

Education

2-year technical college degree in electrical services

High school diploma/GED with 2 years of electrical experience

Tools

Mechanic tool set

Job description

Ziegler CAT has an opening for a full-time, experienced Electrical Services Field Technician with excellent diagnostic experience to join our rapidly growing electrical services business. Responsible for emergency repairs, testing, modifications, and warranty service on low to medium voltage electrical power distribution and control equipment to customers surrounding our Des Moines branch. A company truck is provided.

The pay range for this position is $38.00 to $51.00

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax‑free each year
• Short‑Term and Long‑Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance
• Safety Boot Reimbursement, PPE & Uniforms provided
• Tool Insurance
• Safe, clean and friendly work environment

Responsibilities

• Troubleshoot and repair electric power generation equipment including gas and diesel powered generators, electrical transfer switches, electrical switchgear, circuit breakers, protective relays, and other related equipment at our customer's location
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
• Willing to respond to after hour emergency calls as directed by supervisor.

Qualifications

• 2-year technical college degree in electrical services or related field or high school diploma/GED and 2 years of comparable electrical services experience
• 5+ years of relevant experience in troubleshooting & repair of electrical gear and generators
• Knowledge of electricity and electronics, failure analysis
• Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
• Ability to write and communicate effectively, interact with supervisors, customers and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Able to operate equipment safely
• Must have and maintain a clean driving record
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety sensitive position
• DOT Med card or ability to obtain is required
• Class A CDL or willingness to obtain one within a defined period

Minimum Physical Requirements

• Push/pull up to 50 lbs
• Lift/carry up to 60 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping - able to use bolt box.
• Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.