Power Services Manager - Audio Visual, Event Technology

Pinnacle Live; Dallas (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Generous PTO and holidays

401k with match

Health, vision, dental insurance

Job summary

Located at the Hilton Anatole in Dallas, TX, Pinnacle Live seeks a Power Services Manager to oversee daily power operations, plan labor, and ensure safety and quality.

You will coach technicians, manage budgets and inventories, and work with venue leadership to meet event needs while maintaining compliance.

This role requires five years electrical experience, knowledge of safety procedures, and ability to read floor plans and schedules.

Qualifications

• Bachelor’s or higher in a related field is preferred.
• Floor plans and 3D drawings interpretation is required.
• Power safety procedures knowledge is essential.
• Familiarity with local union jurisdictions and rules is preferred.
• Minimum of five years of electrical experience is required.

Responsibilities

• Collaborates with Venue Leadership, Sales Teams, and Technical staff to ensure compliance with Power standards and promote operational excellence.
• Plans and allocates labor based on production and exhibit schedules, estimating work hours required to meet event needs.
• Interprets production and exhibit floorplans, specifications, and job orders; assigns tasks to Technicians and supervises execution to ensure safety and quality.
• Provides coaching and guidance to Power staff, reinforcing company policies and encouraging performance improvements.
• Identifies and implements process improvements and equipment usage strategies to increase crew efficiency.
• Troubleshoots operational issues and supports Technicians in resolving on-site challenges.
• Motivates team members through feedback and performance coaching to meet project goals.
• Manages and maintains accurate records of labor hours, materials, and equipment inventory.
• Oversees Power material requisitions, infrastructure and equipment inspections, and usage.
• Participates in Power activities when necessary and leads by example.
• Reviews electrical load calculations to ensure Power safety and compliance.
• Partners with clients to determine labor and equipment needs for event installs and dismantles.
• Completes and submits necessary documentation related to sales, labor, and equipment.
• Verifies the return of all Power equipment and ensures damaged or defective items are properly tagged for repair.
• Performs additional duties as assigned to support department and company success.

Skills

Office & SharePoint

Project management

Problem solving

Policies & procedures

Education

Bachelor’s or higher in related field

Floor plan interpretation

Power safety procedures

Union rules familiarity

5+ years electrical experience

Tools

ETCP Entertainment Electrician

Portable Power Distribution

Job description

Power Services Manager

Join our team at theHilton AnatoleinDallas, TX—a premier destination for unforgettable meetings, events, and guest experiences.

Company Overview

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

Job Summary

Located at the Hilton Anatole, the Power Services Manager oversees daily power operations at an assigned venue, ensuring efficient resource planning, execution, and compliance with safety and quality standards. This role is accountable for labor coordination, budget oversight, and alignment with the company’s goals and operational framework.

Essential Functions

• Collaborates with Venue Leadership, Sales Teams, and Technical staff to ensure compliance with Power standards and promote operational excellence
• Plans and allocates labor based on production and exhibit schedules, estimating work hours required to meet event needs
• Interprets production and exhibit floorplans, specifications, and job orders; assigns tasks to Technicians and supervises execution to ensure safety and quality
• Provides coaching and guidance to Power staff, reinforcing company policies and encouraging performance improvements
• Identifies and implements process improvements and equipment usage strategies to increase crew efficiency
• Troubleshoots operational issues and supports Technicians in resolving on-site challenges
• Motivates team members through feedback and performance coaching to meet project goals
• Manages and maintains accurate records of labor hours, materials, and equipment inventory
• Oversees Power material requisitions, infrastructure and equipment inspections, and usage
• Participates in Power activities when necessary and leads by example
• Reviews electrical load calculations to ensure Power safety and compliance
• Partners with clients to determine labor and equipment needs for event installs and dismantles
• Completes and submits necessary documentation related to sales, labor, and equipment
• Verifies the return of all Power equipment and ensures damaged or defective items are properly tagged for repair
• Performs additional duties as assigned to support department and company success

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Working knowledge of all Microsoft Office Software applications, establishing SharePoint sites and Teams presentations as required
• Strong written and verbal skills necessary to complete assigned tasks and excellent project management skills a must
• Works on assignments that are more complex in nature in which judgment and initiative are required in resolving problems and making recommendations
• Thorough knowledge of company and departmental policies and procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

Manages team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education & Experience

• High School Graduate or Bachelors; Related field experience preferred
• Ability to interpret floor plans and three-dimension drawings
• Understanding of Power safety procedures
• Familiarity with local union jurisdictions and rules
• Minimum of five (5) years of Electrical experience

Certifications

• ETCP Entertainment Electrician or Portable Power Distribution certification preferred
• Journeyman Electrician certification preferred

Travel Demands

• Travel up to 10%

Benefits

• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.