Power Grid Operations Associate

ISO New England Inc.; Holyoke (MA); On-site; USD 105,931 - 143,318; Full time

Benefits offered by this job

Onsite gym

Tuition reimbursement

Wellness programs

Flexible hours

Relocation assistance

Free coffee and dining options

Job summary

ISO New England Inc. is seeking a Power Grid Operations Associate to begin an entry pathway into becoming a New England Grid Operator. You will undergo an eight‑month SOIT program and work toward a NERC Reliability Coordinator certification.

The role offers competitive compensation with a base salary plus a performance bonus, a robust benefits package, and relocation assistance. No direct industry experience is required, but electrical utility or power systems training is a plus.

Qualifications

• Bachelor’s degree in engineering or related technical field.
• Strong analytical, mathematical, and problem-solving skills.
• Ability to interpret technical documents and communicate with internal and external stakeholders.

Responsibilities

• Become a certified NERC Reliability Coordinator and ISO System Operator.
• Gain proficiency with Energy Management Systems and ISO‑NE operational procedures.
• Support reliable, economical delivery of electricity to 15 million New England residents.

Skills

Analytical skills

Problem solving

Communication

Teamwork

Under pressure

Education

Bachelor's degree in engineering or related field

Tools

Energy Management Systems

Job description

ISO New England Inc., 55 Helmsford Way, Windsor, Connecticut, United States of America

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

Job Description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

The Power Grid Operations Associate role is an entry pathway into becoming a New England Grid Operator. Associates must successfully complete an intensive eight‑month System Operator Initial Training (SOIT) program and test for and earn a NERC Reliability Coordinator certification. This program develops the technical and operational skills required to help operate the New England bulk electric system within ISO‑NE’s Control Room.

No direct industry experience is required, though applicants with technical training and/or experience in an electrical utility, power systems training, U.S. Navy nuclear, and/or power plant are encouraged to apply.

What we offer you:

• A stable, mission‑driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Onsite luncheon spaces with free coffee and a variety of dining options
  • Flexible work hours
  • Employee Business Networks
• Distance-based relocation assistance available
• 12-hour rotating shift once fully trained as a System Operator and in the Control Room
• Travel between our Windsor, CT (BCC) and Holyoke, MA (MCC) offices (30 miles)

How you will make an impact

• Become a certified NERC Reliability Coordinator and ISO System Operator
• Gain proficiency with Energy Management Systems and ISO‑NE operational procedures
• Support reliable, economical delivery of electricity to 15 million New England residents

What we’re looking For

• Bachelor’s degree in engineering or related technical equivalent
• Strong analytical, mathematical, and problem‑solving skills
• Advanced reading, critical thinking, reasoning, and perception
• Ability to interpret technical documents and communicate effectively with internal and external stakeholders
• Ability to work in complex, time‑sensitive environments within a team
• Self‑starter, strong decision‑making, able to work under pressure
• Excellent verbal/written communication, strong presentation and report‑writing skills

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary for this position is $124,624 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law. Drug Free Environment: We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

ISO New England Inc., 55 Helmsford Way, Windsor, Connecticut, United States of America

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America