Power Distribution Field Service Representative - TRAVEL

Insight Global; Town of Texas (WI); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

All travel expenses paid

Comprehensive training programs

Job summary

A leading service provider in the United States is looking for a Power Distribution Field Service Representative to install and maintain electrical equipment across various locations. The candidate will require 2-4 years of relevant service experience and strong technical skills. Responsibilities include troubleshooting issues, conducting maintenance, and providing technical support to customers. This role offers travel opportunities nationwide, with all expenses covered. Excellent communication and problem-solving skills are essential.

Qualifications

• 2–4 years of relevant mechanical, electrical, or power distribution service experience.
• Experience with critical systems infrastructure such as switchgear, UPS, and fire detection.

Responsibilities

• Installing, inspecting, troubleshooting, and repairing customer equipment.
• Performing warranty work and preventive maintenance.
• Testing and calibrating equipment with technical tools.
• Providing technical support and product training.
• Documenting all service activities and maintaining service records.
• Advising customers on upgrades and best practices.

Skills

Strong technical knowledge of electronic/electrical components

Ability to read blueprints and technical documents

Proficient with computers (email, databases, word processing)

Excellent verbal and written communication skills

Strong problem-solving and analytical skills

Ability to handle multiple tasks and prioritize effectively

Physical ability to stand, walk, sit and lift up to 50 pounds

Job description

100% TRAVEL REQUIRED - PROJECTS ARE ALL OVER THE US. NON-NEGOTIABLE.

HIRE CAN SIT ANYWHERE IN THE US!

All travel expenses paid for: hotel, meals, gas if they can drive to and from the work site location

As a Power Distribution Field Service Representative, your main focus will be on:

• Installing, inspecting, troubleshooting, and repairing customer equipment (including electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, BMS, PLCs, drives, security, access control, CCTV, and fire alarm/suppression systems).
• Performing warranty work, start-up services, and preventive/scheduled/unscheduled maintenance.
• Testing, calibrating, and adjusting equipment using technical tools and software.
• Instructing customers and sales personnel on equipment operation and maintenance.
• Providing technical support, product training, and application guidance.
• Analyzing and solving complex equipment problems, consulting with engineering as needed.
• Documenting all service activities, including technical reports and customer sign-offs.
• Maintaining service tools, equipment, and records.
• Leading or assisting with small field service projects (e.g., upgrades, modernization).
• Advising customers on best practices, upgrades, and new services.
• Supporting sales by identifying new opportunities during site visits.
• Ensuring compliance with all safety policies and procedures.

Education & Experience

• 2–4 years of relevant mechanical, electrical, or power distribution service experience.
• Experience with critical systems infrastructure (e.g., switchgear, generators, UPS, chillers, fire detection/suppression, building monitoring systems).

Skills & Abilities

• Strong technical knowledge of electronic/electrical components.
• Ability to read blueprints, technical documents, and interpret complex instructions.
• Proficient with computers (email, databases, word processing, spreadsheets).
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving and analytical skills.
• Ability to handle multiple tasks and prioritize effectively.
• Physical ability to stand, walk, sit for extended periods, and lift up to 50 pounds.