Poultry Technical Service Manager-Remote

Church & Dwight Co., Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join a pioneering organization that values innovation in animal nutrition! As a Poultry Technical Service Manager, you will provide essential technical support to regional sales teams and poultry producers, ensuring the highest standards of food safety. This role is perfect for someone with a DVM or PhD in Poultry Nutrition, who thrives in a collaborative environment and is passionate about making a difference in the poultry industry. With opportunities for customer training and hands-on support, you will play a vital role in driving growth and enhancing relationships within the poultry sector. If you're ready to take your career to the next level, this is the opportunity for you!

Qualifications

• DVM or PhD in Poultry Nutrition with experience in health and management.
• Minimum five years in technical support for poultry production systems.

Responsibilities

• Provide technical support to sales personnel and poultry producers.
• Conduct customer training and on-farm demonstration trials.
• Travel up to 60% for customer support and relationship management.

Skills

Strong written and verbal skills

Preventative health management

Disease diagnosis

Customer relationship management

Presentation skills

Strong PC skills (MS Office)

Education

DVM or PhD in Poultry Nutrition

Five years industry or university experience

Tools

MS Office

Job description

Poultry Technical Service Manager-Remote

Apply locations USA, Remote time type Full time posted on Posted 4 Days Ago job requisition id R2025-12998

At Arm & Hammer Animal and Food Production we think big on a microscopic level to deliver safe feed and food solutions that drive businesses forward. We're nutritional innovators and microbial pioneers who have dedicated their careers to becoming a positive force for animals, consumers and worldwide food security. As a rapidly growing organization, we are seeking passionate and creative individuals dedicated to continued growth of our brands.

Job Title: Poultry Technical Service Manager

Department: Arm & Hammer Animal Nutrition (AHAN)

Reports To: Assoc. Director, Field Technical Services

Role Summary: Provide technical support as needed to regional sales personnel, key influencers, and distributors. Serve as an Arm & Hammer Animal Nutrition commercial and technical representative to manage the relationships with poultry producers and their network of influencers.

Role Accountabilities and Responsibilities:

1. Deliver support aligned to defined sales targets for accelerated growth in the region.
2. Interface with AHAN Marketing, Sales, Product Management and R&D functions to ensure support activities align with respective Functional Group Initiatives.
3. Provide on farm customer support as coordinated by the sales organization.
4. Provide support to poultry industry with special emphasis on preventative health management, disease diagnosis and interventions to achieve highest food safety standards.
5. Field, log and respond appropriately to technical customer inquiries.
6. Provide technical troubleshooting and customer problem solving.
7. Develop and conduct internal & external customer technical training.
8. Develop and conduct product/offering on farm demonstration trials.
9. Interface with other Technical Services managers to facilitate collaborative idea exchange.
10. Must be able to travel up about 60%.

Education and Experience:

1. DVM or PhD in Poultry Nutrition with strong training/experience in health and management.
2. Minimum of five years industry or university experience in technical support with primary expertise in poultry production systems.
3. Expertise in Gut Health Management is desirable.
4. Previous product development experience helpful.
5. Proven track record of working in a team-based environment.

Skills and Competencies:

1. Strong written and verbal skills and the ability to make professional presentations and proposals to both internal and external customers.
2. Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner.
3. Experienced in preventative health management, disease diagnosis and use of prebiotics and probiotics.
4. Strong PC skills to include MS Office.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/