Posting Specialist - Remote

Sharecare; Nashville (TN); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading digital health company in Nashville is seeking a Posting Specialist responsible for managing customer payments and ensuring accurate reconciliation. Ideal candidates will have clerical experience, strong communication skills, and proficiency in MS Office. Join our team focused on making high-quality care more accessible and affordable for everyone.

Qualifications

• 1-2 years of clerical work & handling monetary transactions.
• Ability to function in a collaborative, team-oriented environment.
• Self-starter capable of adapting to fast-paced changes.

Responsibilities

• Process daily payments to customer accounts.
• Reconciliation and follow-ups on payments lacking application instructions.
• Prepare daily bank deposits and reconcile errors.

Skills

Clerical work experience

Excellent verbal and written communication

Intermediate knowledge of MS Outlook, Word, and Excel

Organizational skills

Team-oriented

Education

High school diploma/GED

Associate degree in a business-related field

Job description

Overview

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary

The Posting Specialist is responsible for the application and daily balancing of customer payments, to include items received via mail, bank lockbox or funds transfer.

Responsibilities

• Process daily payments received via mail, lockbox deposit, electronic funds transfers or credit card to customer accounts by identifying the application instructions per remittances.

• Reconciliation, research and follow ups on payments lacking appropriate application instructions.

• Preparing daily bank deposits and balancing, while checking for accuracy and reconciling any errors.

• Respond to written communication (from internal and external sources) in a professional manner.

• Meet company deadlines for month end close responsibilities.

• Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.

Qualifications

• Minimum 1-2 years of clerical work & handling monetary transactions.

• High school diploma/GED required (Associate degree in a business-related field preferred)

• Excellent verbal and written communication skills

• Intermediate knowledge of MS Outlook, Word, and MS Excel.

• Self-starter capable of adapting to meet fast paced and changing business needs.

• Ability to function in a collaborative, team-oriented environment.

• Able to work effectively with all levels of management.

• Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn’t discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other non-merit factor.