Post Support Technician

NBCUniversal; Stamford (CT); Hybrid; Full time

Job summary

NBCUniversal is seeking a Post Support Tech to enhance their post production operations. This hybrid role focuses on providing technical support, developing workflows, and ensuring client satisfaction. Applicants should have a Bachelor's degree and 2+ years of experience in post-production. Proficiency in industry-standard tools like Avid and Adobe programs is essential, along with strong communication and organizational skills. Benefits include medical, dental, vision, and a 401(k).

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Paid leave

Qualifications

• 2+ years in post-production or related knowledge.
• Ability to read audio/video scopes and knowledge of codecs.
• Experience with media management and MAM/DAM tools.

Responsibilities

• Support longform and short-form post production operations.
• Develop workflows with Post Management, Engineering, and Workflow teams.
• Facilitate finishing processes including color correction and audio mixing.

Skills

Attention to detail

Organization

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Avid Media Composer

Adobe Premiere

After Effects

Photoshop

Cinema 4D

Maya

3ds Max

Interplay Access

Media Central CloudUX

Microsoft Office

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, distribute across our portfolio of film, television, and streaming, and bring to life through theme parks and consumer experiences. Our brands include NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock. We produce and distribute premier entertainment through Universal Filmed Entertainment Group and Universal Studio Group, and operate renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in community improvement, and we promote an inclusive culture to attract and develop talented individuals who reflect our diverse world.

We are planning to create a new publicly traded company, 'Versant,' consisting of NBCUniversal's cable TV networks and digital assets, expected to be completed in 2025.

Job Description

The Post Support Tech will support longform and short-form post production operations, handling tasks such as media prep, content ingest, delivery, graphic support, editing, media management, and administrative functions within the Post Production Department.

Key responsibilities include:

• Providing L1 support for remote and local editors and post staff.
• Supporting multiple products like VPost, Frame.io, and Airtable.
• Supporting MAM/DAM tools such as Orange Logic.
• Developing workflows with Post Management, Engineering, and Workflow teams.
• Supporting automation workflows and onboarding users to VDI/cloud environments.
• Troubleshooting with Engineering.
• Facilitating finishing processes including color correction and audio mixing.
• Supporting media management and rendering for graphics.
• Testing transcode workflows and archiving content.
• Ensuring client satisfaction and other duties as assigned.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in post-production or related knowledge.
• Experience with Avid Media Composer, Adobe Premiere, After Effects, Photoshop, Cinema 4D, Maya, 3ds Max, Interplay Access, Media Central CloudUX.
• Ability to read audio/video scopes and knowledge of codecs, file formats, and camera formats.
• Proficiency in Microsoft Office.
• Ability to work in Stamford, CT or Denver, CO.

Preferred Qualifications:

• Strong attention to detail and organization.
• Familiarity with Frame.io and Airtable.
• Proactive, self-starter with good communication skills.
• Experience with media management, MAM/DAM tools, and digital media file types.
• Ability to work independently while being a team player.

Work Environment: Hybrid, with a minimum of three days in the office per week.

This position offers benefits including medical, dental, vision, 401(k), paid leave, tuition reimbursement, and other perks. Hourly rate: $24.00 - $31.25.

Additional Information

Applicants may be required to attend an in-person interview. NBCUniversal is an equal opportunity employer and provides accommodations for individuals with disabilities. Contact: [e-mail].