Post-Secondary Success Coach

Elgin-Community-College; Elgin (IL); On-site; USD 28,000 - 37,000; Part time

Benefits offered by this job

Retirement Plans (Pension, 457b, 403b)

Paid Time Off

Professional Development/Expense

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Elgin Community College is seeking a part‑time Post-Secondary Success Coach to provide targeted support to grant students, guiding them from middle/high school to postsecondary opportunities. You will manage a caseload across ECC District 509 schools, serving low‑income and first‑generation students, under supervision of the Director of Talent Search Transitions Grant.

The role requires an associate degree, bilingual English/Spanish, and a willingness to work evenings/weekends while building

Qualifications

• Associate degree required.
• Demonstrated interest in and aptitude for working with middle school and high school students and their families.
• Passion for supporting students in identifying, planning for, and achieving their post‑secondary goals, with a commitment to serving low‑income and first‑generation college students.
• Bilingual proficiency in English and Spanish, with the ability to communicate effectively both verbally and in writing.
• Strong organizational skills with the ability to initiate tasks, prioritize competing responsibilities and manage multiple projects simultaneously.
• Ability to work effectively both independently and as part of a collaborative team.
• Proven ability to develop and maintain positive professional relationships with community partners and external stakeholders.
• Ability to work a flexible schedule, including evenings and weekends, as needed to support departmental programming and events.
• Proficiency in Microsoft Office Suite applications, including Word, Excel, Access, and Publisher.
• Ability to work a flexible schedule, including evenings and weekends, as needed to support departmental programs, events, and operational needs.

Responsibilities

• Recruit students from designated middle school and high schools who meet the grant requirements. Outreach requires extensive phone calls, video calls, chats, in person recruitment, and email follow‑up with students/guardians as well as with designated school contacts. Document outreach efforts.
• Develop and implement events and activities to support students and families. Outreach to ensure student/family participation in planned events and activities. Document student participation and contact.
• Maintain regular contact with assigned students and parents/guardians through efforts not limited to in‑person meetings at designated schools, virtual sessions, phone calls, text messages, and emails to provide necessary support and additional resources. Document student contacts/outreach and student participation in support services.
• Regularly use school‑provided data to monitor student progress. Use data to create an individualized support plan for each student that meets the program services outlined in the grant application. Adapt student supports and/or interventions to ensure students meet grant objectives.

Skills

Bilingual English/Spanish

Organizational skills

Independent work

Team collaboration

MS Office

Evening/weekend availability

Data monitoring

Education

Associate degree

Bachelor’s degree

Tools

Word

Excel

Access

Publisher

Job description

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

M-F 9:00 am - 2:30pm

Rate of Pay:

This is a Part-Time Support Staff position at grade 12, with an hourly pay rate of $20.36 to $27.00. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

• Retirement Plans (Pension, 457b, 403b)
• Paid Time Off
• Professional Development/Expense
• Tuition Reimbursement
• Employee Assistance Program (EAP)

FLSA Status:

Non-Exempt

Grant Funded:

Yes

Job Summary:

The Post-Secondary Success Coach provides individualized support to participating grant program students to ensure successful transition to high school; graduation from high school; and transition to their selected post-secondary opportunities. Coaches will be assigned a student caseload for specific middle and/or high schools in the ECC District 509 service area, serving low-income and first-generation students. General supervision is received by the Director of Talent Search Transitions Grant.

Required Knowledge, Skills & Abilities:

1. Associate degree required.
2. Demonstrated interest in and aptitude for working with middle school and high school students and their families.
3. Passion for supporting students in identifying, planning for, and achieving their post‑secondary goals, with a commitment to serving low‑income and first‑generation college students.
4. Bilingual proficiency in English and Spanish, with the ability to communicate effectively both verbally and in writing.
5. Strong organizational skills with the ability to initiate tasks, prioritize competing responsibilities and manage multiple projects simultaneously.
6. Ability to work effectively both independently and as part of a collaborative team.
7. Proven ability to develop and maintain positive professional relationships with community partners and external stakeholders.
8. Ability to work a flexible schedule, including evenings and weekends, as needed to support departmental programming and events.
9. Proficiency in Microsoft Office Suite applications, including Word, Excel, Access, and Publisher.
10. Ability to work a flexible schedule, including evenings and weekends, as needed to support departmental programs, events, and operational needs.

Desired Knowledge, Skills & Abilities:

• Bachelor’s degree
• Lived experience overcoming barriers similar to those faced by the target student population
• Experience working with communities in the Elgin Community College District 509 service region.

Essential Duties:

1. Recruit students from designated middle school and high schools who meet the grant requirements. Outreach requires extensive phone calls, video calls, chats, in person recruitment, and email follow‑up with students/guardians as well as with designated school contacts. Document outreach efforts.
2. Develop and implement events and activities to support students and families. Outreach to ensure student/family participation in planned events and activities. Document student participation and contact.
3. Maintain regular contact with assigned students and parents/guardians through efforts not limited to in‑person meetings at designated schools, virtual sessions, phone calls, text messages, and emails to provide necessary support and additional resources. Document student contacts/outreach and student participation in support services.
4. Regularly use school‑provided data to monitor student progress. Use data to create an individualized support plan for each student that meets the program services outlined in the grant application. Adapt student supports and/or interventions to ensure students meet grant objectives.

Other Duties:

• Perform other job‑related duties as assigned which pertain to the job description.

Physical Demands:

Light (up to 25 lbs occasionally or 10lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 10/29/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 11/05/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case‑by‑case basis.