Post-Sale Title Curator, Default Services - REO

ServiceLink; Oregon; Híbrido; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

ServiceLink in Oregon is seeking an ambitious, customer-focused individual with real estate or vendor management experience. The role requires strong Microsoft Word and Excel skills, plus proven organizational abilities to manage titles, deeds, and curative processes.

Daily duties include reviewing title commitments, generating external reports, and following client-driven payment and referral processes while maintaining clear communication with clients and internal teams to ensure timely

Formación

• High School diploma or equivalent required.
• Practical work experience within real estate industry and/or a vendor management service company.
• Working knowledge of real estate titles, deed preparation and curative process.
• Proven customer skills
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products

Responsabilidades

• Review daily reports to ensure completion of assigned duties
• Provide external reports per client expectations
• Follow referral process per client expectations
• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes, and HOA
• Follow payment process per client expectations including having correct billing codes
• Follow escalation process internally and externally to provide customer service
• Address inquiries from client or internal staff professionally and in a timely manner
• Maintain open communication with management and clients
• Resolve rejected curative issues
• Attend and participate in team meetings
• All other duties as assigned

Conocimientos

Customer service

Detail oriented

Organizational skills

Excel (VLOOKUP)

Microsoft Word

Educación

High School diploma or equivalent

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Overview

Are you an ambitious and motivated person interested in a rewarding career? Do you have work experience in the real estate or vendor management industry? Do you have experience using Microsoft Word as well as possess exceptional customer service skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual like you to join our team. Now is the time to join our team and become a part of something big. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoff, taxes and HOA.
• Resolve rejected curative issues.
• Review daily reports to ensure completion of assigned duties
• Follow payment process per client expectations including having correct billing codes

WHO YOU ARE

• Proven work experience within real estate industry, and/or vendor management service company
• Exceptional customer service skills.
• Working knowledge of real estate titles, deed preparations and closing.
• Exceptional organization skills
• High energy and a positive attitude.
• Microsoft Excel skills including VLOOKUPs and creating and working with reports

Responsibilities

• Review daily reports to ensure completion of assigned duties
• Provide external reports per client expectations
• Follow referral process per client expectations
• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes, and HOA
• Follow payment process per client expectations including having correct billing codes
• Follow escalation process internally and externally to provide customer service
• Address inquiries from client or internal staff professionally and in a timely manner
• Maintain open communication with management and clients
• Resolve rejected curative issues
• Attend and participate in team meetings
• All other duties as assigned

Qualifications

• High School diploma or equivalent required.
• Practical work experience within real estate industry and/or a vendor management service company
• Working knowledge of real estate titles, deed preparation and curative process
• Proven customer skills
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products