Post Approval Coordinator

Genesis10; Franklin (MN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A staffing firm is seeking a Post Approval Coordinator for a 12-month hybrid contract position in Milwaukee, WI. The role focuses on verifying insurance documentation and communicating with agents. Candidates should have strong communication, organizational skills, and a customer service mindset. Competitive hourly rate of $16 is offered, with additional benefits available.

Benefits

Medical, Dental, Vision coverage

401K

Sick Pay

Health Savings Account

Qualifications

• Experience in insurance operations preferred.
• Comfortable working independently and collaboratively.
• Able to work directly as a Genesis10 W2 employee.

Responsibilities

• Obtain and verify documents for insurance policies.
• Communicate with insurance agents and teams.
• Review documents for accuracy and compliance.
• Prepare documents for electronic signatures.
• Respond to inquiries related to documentation.

Skills

Strong written and verbal communication skills

Excellent organizational and time management abilities

Attention to detail

Customer service mindset

Proficiency with Microsoft Office

Job description

Overview

Genesis10 is seeking a Post Approval Coordinator for a 12-month contract position with a client located in Milwaukee, WI. This is a hybrid opportunity. Compensation: $16.00 per hour.

Description

The Post Approval Coordinator is responsible for obtaining completed documents and forms required to place insurance policies in-force. This position involves frequent communication with insurance agents, their staff, and internal customers to ensure timely and accurate processing of policy documentation. The ideal candidate will be organized, detail-oriented, and able to handle multiple requests efficiently while maintaining a high level of customer service.

Responsibilities

• Obtain and verify completed documents and forms necessary for placing insurance policies in-force.
• Communicate professionally via email and phone with insurance agents, their staff, and internal teams.
• Explain processes and procedures clearly to agents and other stakeholders.
• Review submitted documents for completeness and accuracy ("good order”) and resolve any discrepancies.
• Prepare documents for electronic signatures using internal systems or tools.
• Respond promptly to inquiries and status questions related to pending documentation.
• Understand incoming requests and determine the appropriate next steps or potential solutions using available resources.
• Maintain accurate records and ensure compliance with company policies and standards.
• Collaborate cross-functionally with other teams to streamline processes and improve turnaround times.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Attention to detail and ability to ensure document accuracy.
• Customer service mindset with the ability to resolve issues professionally.
• Comfortable working independently and as part of a collaborative team.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Prior experience in insurance operations, document processing, or administrative coordination preferred.
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
• Able to work as a W2 employee of Genesis10 (no corp-to-corp).

Benefits of Working with Genesis10

• Access to hundreds of clients, many of whom have partnered with Genesis10 for 5–20+ years.
• The opportunity for a long-term career home; many consultants work exclusively with Genesis10 for years.
• Support from an experienced and caring recruiting team (average 7+ years of experience).
• Behavioral Health Platform.
• Medical, Dental, Vision coverage.
• Health Savings Account.
• Voluntary Hospital Indemnity (Critical Illness & Accident).
• Voluntary Term Life Insurance.
• 401K.
• Sick Pay (for applicable states/municipalities).
• Commuter Benefits (Dallas, NYC, SF).
• Remote opportunities available.

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as well as a Best Company for Work-Life Balance, Career Growth, Diversity, and Leadership.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.