Post-Acute Care Navigator: Elevate Transitions

Community Health Systems; Gadsden (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Health Systems is seeking a Patient Navigator - Non-RN to coordinate care transitions across the post-acute continuum and support in-network resource utilization. The role collaborates with clinical teams, PAC providers, and community resources to reduce readmissions and ensure continuity of care.

Ideal candidates have an Associate Degree in healthcare or related field and 3–5 years in care coordination, with 1–2 years working with PAC providers or ACOs.

Qualifications

• Associate Degree in healthcare, social services, or a related field preferred.
• 3-5 years of experience in care coordination, case management support, or healthcare navigation required.
• 1-2 years of experience working with post-acute care providers or ACOs preferred.

Responsibilities

• Coordinate care transitions and optimize post-acute network utilization.
• Review referral processes to improve coordination, efficiency, and patient experience.
• Use care coordination software and reporting tools to track transitions and monitor utilization.
• Educate referring physicians and hospital staff on post-acute options and provider protocols.
• Monitor PAC utilization metrics including ALOS, readmission risk, and transfers.
• Document interactions and referrals according to facility standards.
• Prepare utilization and readmission reports for PAC partners and leadership.
• Collaborate with leadership to improve in-network utilization and navigation across the care continuum.

Skills

Care coordination

Post-acute care

Communication

Data analysis

Team collaboration

Education

Associate degree in healthcare or related field

Tools

EHR systems

Reporting tools

Care tracking software

Job description

Community Health Systems is seeking a Patient Navigator - Non-RN to coordinate care transitions across the post-acute continuum and support in-network resource utilization. The role collaborates with clinical teams, PAC providers, and community resources to reduce readmissions and ensure continuity of care.

Ideal candidates have an Associate Degree in healthcare or related field and 3–5 years in care coordination, with 1–2 years working with PAC providers or ACOs.