POS Support Technician (Chinese Bilingual)

Bluu, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Bluu, Inc. is seeking a POS Support Technician with bilingual skills in English and Korean or Spanish to provide essential phone support and technical assistance. This entry-level role involves hardware repair, documentation, and customer training as part of a dynamic team in a leading POS hardware service provider. Enjoy benefits like medical insurance and flexible working while you help improve POS solutions for clients across the nation.

Benefits

Medical, Dental, and Vision Insurance

401K

Life Insurance

Paid Sick and Vacation Time

Gym Support

Lunch Support

Employee Assistance Program

Employee Referral Program

Qualifications

• Ability to lift up to 50 lbs.
• Business travel may be required.
• Must maintain excellent communication.

Responsibilities

• Provide phone support and document merchant issues.
• Prepare and stage POS hardware for deployment.
• Perform hardware repairs in-house and in the field.

Skills

Resourcefulness

Problem-solving aptitude

Excellent communication

Bilingual (English & Korean or Spanish)

Education

CompTIA A+ Certification

POS/PC support experience

Job description

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This range is provided by Bluu, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $29.00/hr

Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide.

Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.

Location: Flushing, Queens

Job Description

• Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
• Prepare/stage POS hardware and software for deployment
• Maintain POS department equipment and tools
• Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
• Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
• Monitor system performance and troubleshooting issues
• Provide documentation as required
  
  

Qualifications And Skills

• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Bi-lingual in English & Korean or English & Spanish
• POS/PC support related experience preferred
• Able to work off-site occasionally
• CompTIA A+ Certification a big plus
• Business travel may be required
• Able to lift up to 50 lbs.
  
  

Benefits

• Medical, Dental, and Vision Insurance, 401K,
• Life Insurance
• Paid Sick and Vacation Time
• Gym Support
• Lunch Support
• Employee Assistance Program
• Employee Referral Program
  
  

Pay rate: $20/hr - $29/hr DOE

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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