POS / Retail Systems Engineer

Poland and Eastern Europe; Town of Poland (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Poland and Eastern Europe is looking for a specialized retail technology professional to support and enhance Point of Sale (POS) solutions. The ideal candidate will have 5–8 years of experience in retail technology, demonstrating expertise in integrating POS with eCommerce platforms and ensuring seamless sales operations.

This role requires knowledge of cloud platforms, strong problem-solving skills, and the ability to provide support for high-transaction systems. A work permit for the European Union region is required.

Qualifications

• 5–8 years of experience in retail technology or similar role.
• Hands-on experience with Front Systems POS or comparable platforms.
• Strong understanding of retail store operations and checkout processes.

Responsibilities

• Support and enhance POS solutions within a multi-brand retail environment.
• Integrate POS platforms with eCommerce, ERP, and CRM systems.
• Provide L2/L3 support for business-critical retail systems.

Skills

POS engineering

Integration with APIs

Retail technology

SQL knowledge

Cloud platforms (Azure, AWS)

Problem-solving

Tools

REST APIs

JSON and XML

Job description

Xebia is a global AI-first, digital transformation, and engineering partner. With over 25 years of experience and a team of 5,000 professionals across 16 countries, we help organizations design and build scalable products, platforms, and data-driven solutions.

We specialize in Artificial Intelligence, Data and Cloud, Intelligent Automation, and Digital Products, combining deep technical expertise with a strong focus on engineering excellence and a people-first culture.

In the CEE region, we’re a team of nearly 1,000 experts delivering modern applications, data platforms, and AI solutions for clients such as McLaren, Aviva, Deloitte, Spotify, Disney, ING, UPS, Tesco, Truecaller, AllSaints, Volotea, Schmitz Cargobull, Allegro, InPost, and many, many more. We work with leading technologies including AWS, Azure, GCP, Databricks, and Snowflake, and combine strong engineering culture with a consulting mindset and a continuous focus on growth and knowledge sharing.

Responsibilities

• supporting, maintaining, and enhancing Point of Sale (POS) solutions within a multi-brand retail environment,
• integrating POS platforms with eCommerce, ERP, and CRM systems,
• participating in end-to-end implementation and store rollout activities,
• ensuring reliable and seamless in-store sales operations, including checkout, pricing, promotions, and transaction processing,
• providing L2/L3 support for business-critical retail systems,
• troubleshooting production issues and contributing to system stability and performance improvements,
• collaborating with business and technical teams to deliver effective retail technology solutions.

Profile

• 5–8 years of experience in retail technology, POS engineering, or a similar role,
• hands‑on experience with Front Systems POS or comparable Point of Sale platforms,
• experience working in a techno‑functional role, combining hands‑on work with APIs and integrations with a strong understanding of retail business processes,
• strong understanding of middleware solutions and integration layers,
• proven ability to support high‑transaction, business‑critical systems with a strong focus on performance, stability, and reliability,
• ability to overlap working hours with teams operating in the Pacific Time Zone (PST) for a few hours on a regular basis,
• strong understanding of retail store operations, checkout processes, pricing, and promotions,
• experience integrating enterprise systems using REST or SOAP APIs,
• familiarity with JSON and XML data formats,
• solid knowledge of SQL and relational databases,
• experience with cloud platforms such as Azure or AWS,
• understanding of omnichannel retail environments and integrations between online and offline sales channels,
• experience providing L2/L3 support for business‑critical applications,
• strong analytical and problem‑solving skills,
• ability to collaborate effectively with business stakeholders and technical teams,
• good communication skills in English (min. B2),
• practical experience using AI‑powered assistants (e.g. Claude Code, GitHub Copilot, Cursor) to improve productivity, quality, or decision‑making in software delivery.

Work from the European Union region and a work permit are required.

Nice to have

• experience working within Nordic retail environments,
• familiarity with Adobe Commerce, Magento, or similar eCommerce platforms,
• participation in large‑scale POS transformation or modernization projects,
• experience applying GenAI in a more structured way within the SDLC, including defined workflows, prompt patterns, or tool integrations embedded into daily work,
• interest in and familiarity with emerging AI‑driven practices (e.g. agent‑based workflows, automation patterns, AI‑augmented development), with a willingness to explore and experiment beyond standard approaches.