Portuguese-Speaking Digital Trust & Safety Analyst

Employers from Greece; United States; Remote; USD 23,000 - 38,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Portuguese Speaking Digital Trust and Safety Analyst to moderate content for a major social media client in Bulgaria. The role focuses on upholding community standards and safety across Portuguese-language content, with collaboration across international teams.

The ideal candidate will be fluent in Portuguese and English, possess strong analytical skills, and have experience in content moderation or customer support.

Qualifications

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to navigate internal systems and collaborate with international teams.
• Interest in the social media industry and digital safety trends.
• Excellent analytical skills and the ability to make objective decisions.
• Previous experience in content moderation or customer support is advantageous.

Responsibilities

• Moderate user-generated content in Portuguese to ensure policy adherence.
• Identify and mitigate risks and policy violations on the platform.
• Maintain high quality in content review to improve user safety and trust.
• Stay updated on social media trends and community standards to address issues.
• Collaborate with cross-functional teams to refine content policies and safety protocols.
• Provide feedback to stakeholders regarding platform safety metrics and user experience.
• Handle sensitive information with discretion in a fast-paced environment.

Skills

Portuguese

English

Analytical skills

Content moderation

Customer support

Job description

Mercier Consultancy Group is seeking a Portuguese Speaking Digital Trust and Safety Analyst to moderate content for a major social media client in Bulgaria. The role focuses on upholding community standards and safety across Portuguese-language content, with collaboration across international teams.

The ideal candidate will be fluent in Portuguese and English, possess strong analytical skills, and have experience in content moderation or customer support.