Italian-Speaking Digital Trust & Safety Specialist

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Fully Paid Relocation Package (flight,

Fully Paid Training

Competitive Monthly Salary

Comprehensive Health Insurance

Relocation assistance and onboarding

Job summary

Mercier Consultancy Group is seeking an Italian Speaking Digital Trust and Safety Specialist to join our team in Bulgaria. You will moderate content, enforce community standards, and help ensure a safe experience for millions of users in a fast-paced social media environment.

Ideal candidates are native or fluent in Italian, with interest in digital trends, strong communication, and the ability to handle sensitive content with discretion.

Qualifications

• Native or fluent Italian (spoken and written) required.
• EU passport valid and available to work in Bulgaria.
• Strong interest in the social media industry and digital trends.
• Resilience to handle sensitive content with professional maturity.
• Excellent communication skills and attention to detail.
• Previous experience in trust and safety or customer support is an asset.

Responsibilities

• Monitor and moderate user-generated social media content to ensure compliance with global safety policies.
• Investigate reports of policy violations, including harassment, misinformation, and sensitive material.
• Maintain a high standard of accuracy while processing content queues within the social media ecosystem.
• Collaborate with internal teams to refine moderation strategies and improve community trust and safety initiatives.
• Provide insights on emerging trends within the social media landscape to prevent platform abuse.
• Handle sensitive escalations with discretion, empathy, and strict adherence to established protocols.
• Contribute to a healthy digital environment, making this Italian-speaking job a vital role for platform integrity.

Skills

Fluent Italian

Content moderation

Communication skills

Attention to detail

Resilience

Interest in social media trends

Customer support experience (asset)

Job description

Mercier Consultancy Group is seeking an Italian Speaking Digital Trust and Safety Specialist to join our team in Bulgaria. You will moderate content, enforce community standards, and help ensure a safe experience for millions of users in a fast-paced social media environment.

Ideal candidates are native or fluent in Italian, with interest in digital trends, strong communication, and the ability to handle sensitive content with discretion.