Portuguese speaker Customer/Technical Support Agent to Greece

Multilingual Jobs Worldwide; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A global customer service provider is looking for a Portuguese speaker to join their team in Athens, Greece. The role involves handling calls, chats, and emails to provide excellent customer support. Candidates should have strong communication skills and a commitment to customer satisfaction. The position offers a competitive salary, performance bonuses, and relocation support, all within a multicultural environment.

Benefits

Competitive local monthly salary

Monthly performance bonus

2 extra annual salaries (Christmas, Easter/Summer)

Paid training with latest technology and tools

Ongoing IT and soft skills training

Special discounts and offers for employees

Great relocation package

International, multicultural working environment

Private Health Insurance

Free Greek language courses

On-site canteen and casual dress code

Extensive support from Employee Relations team

Company-organized social activities and events

Qualifications

• Proficiency in Portuguese and good command of English.
• Strong communication skills and professionalism.
• Confidence and commitment to customer satisfaction.
• Adaptability and attention to detail.
• Willingness to work in rotating/night shifts.
• Excellent active listening and advanced tech skills.

Responsibilities

• Handle incoming calls, chats, and emails in Portuguese.
• Provide high-quality, efficient customer service.
• Follow company guidelines to offer accurate solutions.
• Collect and manage information to respond effectively.
• Ensure customer satisfaction and meet performance targets.

Skills

Proficiency in Portuguese

Good command of English

Strong communication skills

Adaptability

Attention to detail

Confidence

Active listening

Advanced tech skills

Job description

Are you a Portuguese speaker looking for a new adventure abroad? Join our client in Athens, Greece, and become part of an international team delivering outstanding customer service and support!

Our client is welcoming motivated individuals to their reputable and globally recognized company to provide customer service, technical support, and internal sales. Gain valuable work experience in a multicultural environment while enjoying the lifestyle and rich culture of Greece’s historic capital.

About the company
Our client is one of the first and largest employers in Greece’s international outsourcing market, offering comprehensive customer support services across various industries. Known for their commitment to high-quality service and innovation, they continue to grow by maintaining a strong focus on employee satisfaction and customer experience.

What will you do?

• Handle incoming calls, chats, and emails in Portuguese

• Provide high-quality, efficient customer service

• Follow company guidelines to offer accurate solutions

• Collect and manage information to respond effectively

• Ensure customer satisfaction and meet performance targets

Candidate profile

• Proficiency in Portuguese and good command of English

• Strong communication skills and professionalism

• Confidence and commitment to customer satisfaction

• Adaptability and attention to detail

• Willingness to work in rotating/night shifts

• Excellent active listening and advanced tech skills

Employer offers

• Competitive local monthly salary

• Monthly performance bonus

• 2 extra annual salaries (Christmas, Easter/Summer)

• Paid training with latest technology and tools

• Ongoing IT and soft skills training

• Special discounts and offers for employees

• Great relocation package

• International, multicultural working environment

• Private Health Insurance

• Free Greek language courses

• On-site canteen and casual dress code

• Extensive support from Employee Relations team

• Company-organized social activities and events

About Athens
Athens, the capital of Greece, offers a perfect blend of history, culture, and modern living. With the Acropolis visible across the city and vibrant pedestrian zones surrounding ancient landmarks, Athens is a lively metropolis where past and present coexist. Enjoy Mediterranean cuisine, historic sites, and a warm climate while building your international career in a thriving urban setting.