Portrait Studio Manager - Creative Ops & Client Experience

Lifetouch; Sterling Heights (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Photography training

Sales training

Store discount

Job summary

JCPenney Portraits is seeking an Assistant Studio Manager in Sterling Heights, MI. You will assist the studio operations, help capture creative portraits, and engage customers to schedule sessions while ensuring a safe, professional environment.

The role requires 18+ years old with HS Diploma or GED, 1–2 years in retail/photography/service, and the ability to work holidays/weekends. Proficient computer skills (Outlook, Excel) are expected.

Qualifications

• Minimum 18 years of age with HS diploma or GED equivalent.
• 1–2 years of experience in retail, photography, or service industry preferred.
• Ability to work a varied schedule including holidays and weekends.
• Intermediate computer skills (Outlook, Excel, data entry).
• Strong analytical and critical thinking skills.

Responsibilities

• Assist the Studio Manager with operation and management of a portrait studio.
• Capture images that are fun, spontaneous, and creative to exceed customers' expectations.
• Talk with potential customers and call existing customers to schedule and confirm sessions.
• Provide a delightful customer experience.
• Demonstrate professionalism and follow safety procedures.

Skills

Analytical thinking

Critical thinking

Customer service

Education

High School Diploma or GED

Tools

Outlook

Excel

Data entry

Job description

JCPenney Portraits is seeking an Assistant Studio Manager in Sterling Heights, MI. You will assist the studio operations, help capture creative portraits, and engage customers to schedule sessions while ensuring a safe, professional environment.

The role requires 18+ years old with HS Diploma or GED, 1–2 years in retail/photography/service, and the ability to work holidays/weekends. Proficient computer skills (Outlook, Excel) are expected.