Portfolio Operations Coordinator (Healthcare)

Divurgent; New Jersey; Hybrid; USD 70,000 - 105,000; Full time

Job summary

Divurgent is seeking an experienced Portfolio Operations Coordinator to provide hands-on project delivery and operational support across a large Health Applications portfolio. You will support governance preparation, project intake, resource coordination, contract/SOW review, meeting management, reporting, and portfolio tooling adoption.

This is a coordination and execution role rather than a strategic or project ownership position.

Qualifications

• Experience supporting PMO/portfolio operations in a complex, multi-stakeholder environment.
• Strong project coordination skills: tracking deliverables, actions, resources, dependencies, follow-up.
• Ability to review governance materials, contracts, and SOWs to identify business terms, financial impacts, risks.

Responsibilities

• Support governance and demand review activities, including assembling project/demand packages, validating documentation, identifying gaps, and preparing materials for leadership review.
• Review resource assessments, project documentation, contracts, and SOWs to identify potential financial, resource, integration, or business-term concerns and elevate appropriately.
• Support project intake and readiness activities to ensure new initiatives are positioned for a successful start.
• Coordinate recurring portfolio meetings, including agendas, minutes, action items, and follow-up.
• Track and advance resource requests and assignments across multiple projects, partnering with Application Leaders and Portfolio Managers.
• Support the rollout and adoption of ServiceNow SPM, including testing, training, coaching, and user feedback.
• Maintain portfolio reporting, metrics, trends, and outstanding actions.
• Support ongoing PMO/portfolio process improvement and training initiatives

Skills

Project coordination

Documentation

Communication

PMO operations

Stakeholder management

Tools

ServiceNow SPM

Job description

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it! Appreciating and supporting our Team Members—the people behind our success is at the core of Divurgent’s values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.

Hybrid - 95% Remote, 5% Onsite (travel once per quarter)

Ideal candidate should have healthcare experience and be familiar with Epic environments

Working EST hours

No 3rd parties/No C2C

We are seeking an experienced Portfolio Operations Coordinator to provide hands‑on project delivery and operational support across a large Health Applications portfolio. This individual will support the Projects & Portfolio Advisor and Portfolio Managers with governance preparation, project intake, resource coordination, contract/SOW review, meeting management, reporting, and portfolio tooling adoption.

This is a coordination and execution role rather than a strategic or project ownership role. The ideal candidate is highly organized, detail-oriented, comfortable working across technical and operational teams, and able to turn incomplete or complex information into clear, actionable deliverables.

Key Responsibilities

• Support governance and demand review activities, including assembling project/demand packages, validating documentation, identifying gaps, and preparing materials for leadership review
• Review resource assessments, project documentation, contracts, and SOWs to identify potential financial, resource, integration, or business‑term concerns and elevate appropriately
• Support project intake and readiness activities to ensure new initiatives are positioned for a successful start
• Coordinate recurring portfolio meetings, including agendas, minutes, action items, and follow‑up
• Track and advance resource requests and assignments across multiple projects, partnering with Application Leaders and Portfolio Managers
• Support the rollout and adoption of ServiceNow SPM, including testing, training, coaching, and user feedback
• Maintain portfolio reporting, metrics, trends, and outstanding actions
• Support ongoing PMO/portfolio process improvement and training initiatives

Mandatory Experience

• Demonstrated experience supporting project, program, portfolio, or PMO operations in a complex, multi‑stakeholder environment
• Strong project coordination skills, including tracking deliverables, action items, resource requests, dependencies, and follow‑up
• Experience preparing governance, leadership, or executive‑level project materials
• Ability to review project documentation, contracts, and/or SOWs and identify relevant business terms, financial considerations, risks, and implementation impacts
• Strong organizational skills with the ability to manage multiple concurrent priorities and high volumes of project activity
• Excellent written and verbal communication skills, including meeting documentation and development of concise, decision‑ready materials
• Strong proficiency with project/portfolio management tools and ability to quickly learn new technology and processes

Preferred Experience

• Healthcare IT or health system experience
• Experience supporting an enterprise applications or Health Applications portfolio
• Experience with ServiceNow Strategic Portfolio Management (SPM)
• Experience with vendor integrations and/or third‑party application implementations
• Familiarity with Epic environments
• Familiarity with PMI/PMBOK practices; CAPM or similar certification is a plus
• Experience supporting PPM tool implementations, adoption, testing, or end‑user training
• Experience using AI‑enabled or prompt‑driven tools to support documentation, review, or operational workflows

Our Team: Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data‑infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. We are passionate about providing innovative solutions that offer our clients the opportunity to improve customer experiences and enhance operational efficiencies. Staying true to our values, mission, and our vision of a passionate Team has given us the tools to be a successful firm both externally and internally, growing both as a company and as a Team. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.