Portfolio Manager II

SunStrong Management, LLC; Georgia; Hybrid; USD 120,000 - 180,000; Full time

Job summary

SunStrong Management, LLC is seeking a Portfolio Manager II to oversee solar and EV charging assets across a national portfolio. You will lead Field Service Partners, ensure contractual compliance, and drive performance guarantees while building strong partner relationships to support portfolio growth.

The role requires strong coordination, excellent communication with stakeholders, and deep knowledge of solar assets, warranties, RMAs, and service agreements.

Qualifications

• Bachelor’s degree in related area or equivalent.
• 8-12 years of direct solar and/or BESS site operations experience.
• Sound knowledge of safe industrial work practices and commitment to site safety.
• Ability to communicate professionally with site owners and subcontractors, via both verbal and written communication.
• Deep knowledge of solar assets, OEM warranties, RMAs, and service agreements.
• Proficiency in cross-functional teamwork in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Oversee Field Service Partners to ensure safe, reliable, and optimized asset performance.
• Ensure compliance with contractual requirements, SLA’s, and reporting.
• Validate scope of work, timelines, and quotes; collaborate on long-lead repairs.
• Expedite repairs and manage lifecycle of work orders in Salesforce.
• Coordinate RFPs for services (electrical, vegetation, washing, etc.).
• Manage site cases and service notes; maintain weekly open WO records.
• Schedule preventative maintenance and ensure timely completion.
• Analyze system performance and generate performance reports.
• Report on site financials and contracts; interpret production impacts.
• Understand contracts to assess production requirements and costs.

Skills

Solar asset management

Contract management

Stakeholder communication

RFP and vendor management

Data analysis

Cross-functional teamwork

MS Office

Education

Bachelor’s degree in related area

8-12 years of direct solar/BESS operations experience

Tools

Microsoft Office

Job description

Portfolio Manager II

Ultimately this role is accountable for ensuring the safe, reliable, and optimized performance of Solar and EV Charging assets across the fleet. This responsibility is carried out by strategically managing Field Service Partners (FSPs) within the assigned portfolio, driving compliance with contractual requirements, and enforcing Availability and Performance Guarantees. In addition to operational oversight, this role emphasizes building and maintaining strong partnerships with FSPs—ensuring readiness to support portfolio growth while enabling their own business expansion in alignment with ours.

Essential Duties and Responsibilities

• The Portfolio Manager (PM) must be an excellent communicator with internal stakeholders, clients, vendor partners and facility personnel. Topics of communication may vary by system, issue or region. Areas of communication are:

• Receiving and distributing updates regarding site maintenance activities, including planned and unplanned service visits.

• Timely identifying of critical issues to ensure our partners meet contractual SLA’s and any other customer-specific reporting requirements.

• Validate scope of work, timelines, and material and labor quotes for repairs requiring customer approval. If required, collaborate with Project Management personnel from a variety of sources to assist with long lead times or complex repairs.

• Expedite and provide updates on approved repairs.

• Conduct RFP efforts for required services to include electrical, vegetation management, array washing, snow removal and any others.
  

• Manage Cases

  • Create service work orders for corrective repairs, as needed.
  • Manage lifecycle of work orders from creation to resolution.
  • Maintain accurate and up-to-date work order notes within the Work Order Management System, Salesforce.
  • Maintain weekly records of activities in open work orders.
  • Work directly with Subcontractors, Vendors, and Facility Managers to resolve issues.

• System Maintenance and Repairs

  • Ensure all sites have preventative maintenance activities properly scheduled per the contractual obligations.
  • Oversee that Preventative Maintenance services are completed within the contractual timeframes and that field summary reports are delivered in a timely manner.
  • Identify any additional services needed such as washing and vegetation control. Manage those services to maximize ROI.

• Perform System and Financial Analytics

  • Analyze system performance and maintain updated performance reports.
  • Identify and determine root cause(s) of underperforming PV systems.
  • Recommend resolutions to address root causes of system underperformance.
• • Report monthly on the status of performance guarantees, if applicable.
  • Maintain current and accurate work order documentation.
  • Manage and Report Site Financials
  • Understand contracts to ensure accurate interpretation of production requirements and associated financial impacts.
  • Report on financial performance, as needed.
  • Report on costs and categorizations related to production losses.

Qualifications and Skills

• • Bachelor’s degree in related area of study (ex: business, renewables, engineering, etc.)
  • 8-12 years of direct experience in solar and/or BESS site operations, asset management
  • preferred.
  • Sound knowledge of safe industrial work practices and commitment to ensuring site safety.
  • Ability to communicate professionally with site owners and subcontractors, via both verbal and written communication.
  • Deep knowledge of solar assets, OEM warranties, RMAs, and service agreements.
  • Proficient at working within cross-functional teams in a fast-paced, dynamic environment.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).
    Location: Flexible (hybrid, in-office- Houston, remote)