Portfolio Manager

Johnson, Mirmiran, and Thompson Inc.; Taunton (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading provider of Complex Rehabilitation Technology and make a difference in the lives of customers. In this role, you will troubleshoot and repair mobility equipment, ensuring clients receive the best service possible. This position offers an opportunity to work closely with customers, providing education on equipment use and care. With a focus on inclusivity and community, the company values diverse experiences and backgrounds, fostering a supportive work environment. If you are passionate about helping others and possess strong mechanical skills, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Life Insurance

Short and Long-term Disability

Qualifications

• High School diploma or GED required.
• Experience using hand and power tools is essential.

Responsibilities

• Troubleshoot and repair mobility equipment at client homes.
• Train customers on the use and care of equipment.

Skills

Customer Service

Mechanical Problem Solving

Communication Skills

Organizational Skills

Experience with Hand and Power Tools

Ability to Learn Operational Systems

Education

High School Diploma/GED

Tools

Electronic Devices (e.g. iPhone)

Hand Tools

Power Tools

Job description

Why Numotion?

By joining Numotion, you will be a part of the nation’s leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are helping more people live more freely. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions.

You are able to make a difference in the mobility and lives of our customers.

What you can expect:

• Visiting client’s homes to troubleshoot, diagnose and repair electronic and/or mechanical components for mobility equipment
• Communicating with customers regarding concerns and resolutions
• Training/educating customers and caregivers in the proper use, care and safety of equipment
• Following up with customers to ensure customer satisfaction
• Working with manufacturers’ tech support to troubleshoot and identify required parts for repairs
• Working with customer service team to coordinate daily routes and coordinate order processing
• Completing necessary documents in a timely and accurate manner

Required Skills

What you need to succeed:

• Drive to provide best-in-class service to our partners and customers
• Ability to communicate effectively through electronic devices (ie. iPhone)
• Possess a valid State Driver’s License with an acceptable driving record
• Ability to learn in-house operational systems
• Experience using hand and power tools
• Mechanical and situational problem solving abilities
• Ability to utilize basic electronic devices
• Organizational skills
• High School diploma/GED required

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status.

Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Required Experience

Qualifications:
What you need to succeed:

• Drive to provide best-in-class service to our partners and customers
• Ability to communicate effectively through electronic devices (ie. iPhone)
• Possess a valid State Driver’s License with an acceptable driving record
• Ability to learn in-house operational systems
• Experience using hand and power tools
• Mechanical and situational problem solving abilities
• Ability to utilize basic electronic devices
• Organizational skills
• High School diploma/GED required

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status.

Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.