Portfolio Manager

Ampcus Inc; Richmond (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Ampcus Inc. seeks a Manager, Portfolio Operations to implement and run a unified demand intake and SOX control change process across the technology portfolio.

You’ll partner with Technology Portfolio Managers, IT Risk & Compliance, Delivery and Operations, Architecture, and Finance to ensure transparent, compliant, and efficient workflows. The role focuses on centralizing demand intake, governance, and reporting to enable informed technology investment decisions and governance controls across

Qualifications

• Bachelor’s degree or equivalent experience in a technology organization.
• 8+ years in portfolio operations, demand management, PMO, governance, or technology planning.
• Knowledge of SOX controls, delivery lifecycles, and change governance.
• Experience with portfolio/workflow tools like Jira, ADO, Planview, ServiceNow, Clarity.

Responsibilities

• Operate enterprise demand intake with triage, prioritization, and routing.
• Coordinate SOX-related control changes, documentation, and audits.
• Define and improve demand intake workflows and control lifecycle.
• Configure portfolio/workflow tools to support intake, tracking, reporting.
• Facilitate cross-functional coordination for efficient processing.
• Produce dashboards on demand pipeline health and control activity.
• Identify opportunities to streamline governance workflows and processes.

Skills

Stakeholder facilitation

Governance coordination

Operationalize intake processes

Change governance

Education

Bachelor’s degree in information technology, Project/Portfolio Management, Business, or related field

Tools

Jira

Azure DevOps

Planview

ServiceNow

Clarity

Job description

The Manager, Portfolio Operations, is responsible for implementing and operating a unified and standardized enterprise technology demand intake process and SOX-related control change management. This role ensures that new technology initiatives and changes affecting SOX-relevant controls are captured, evaluated, and routed through consistent workflows that support transparency, compliance, and portfolio planning. The position partners closely with Technology Portfolio Managers, IT Risk & Compliance, Delivery and Operations teams, Architecture, and Finance to ensure technology demand intake and control change processes operate predictably, consistently, and transparently across the technology portfolio.

Key Responsibilities

• Operate the enterprise technology demand intake process, ensuring requests are captured, triaged, prioritized, and routed through the appropriate evaluation and governance workflows.
• Centrally tracked and coordinate SOX-related control change management including intake, documentation tracking, cross-functional coordination, and audit readiness.
• Define, document, and continuously improve demand intake workflows and SOX control change lifecycle.
• Configure or administer portfolio and workflow tools used to support intake, tracking, and reporting.
• Facilitate coordination across cross-functional stakeholder teams to ensure requests and control changes move efficiently through the process.
• Produce operational reporting on demand pipeline health, intake throughput, and control change activity.
• Identify opportunities to streamline intake, governance workflows, and portfolio operational processes.

Required Qualifications

• Bachelor’s degree in information technology, Project/Portfolio Management, Business, or related field: or equivalent experience gained through work in a technology organization.
• 8+ years of experience working in a technology organization supporting portfolio operations, demand management, PMO functions, governance, or technology planning.
• Working knowledge of SOX controls, technology delivery lifecycles, and change governance processes.
• Experience operating portfolio or workflow tools such as Jira, Azure DevOps, Planview, ServiceNow, Clarity, or similar platforms.
• Demonstrated ability to design and operationalize intake processes or governance workflows.
• Strong stakeholder facilitation and coordination skills across technical and business teams.
• Ability to translate governance requirements into practical operational processes.

Preferred Qualifications

• Experience supporting SOX control environments or regulated industries.
• Experience administering or configuring workflow tools (e.g., ServiceNow, Jira, ADO).
• Familiarity with Agile, hybrid, or product-based technology delivery lifecycles.
• Strong analytical, reporting, and dashboarding capabilities.

Role Impact

This role ensures technology demand and control change processes operate centrally, predictably, and consistently across the enterprise, enabling leadership to manage technology investment/changes intake, governance controls, and compliance obligations effectively.