Portfolio Manager

Filetwigbay; Fairbanks (AK); On-site; USD 116,000 - 171,000; Full time

Job summary

StartupSphere in Fairbanks, AK seeks a detail-oriented Portfolio Manager to support growth across Fairbanks and beyond. The role offers a contract rhythm with a compensation range of $116,000–$171,000 and opportunities to grow with the company.

The position emphasizes client-focused fixes, honest backlog management, and early risk surfacing, while protecting the customer experience and collaborating with Alaska teams to ensure seamless handoffs.

Qualifications

• Calm under people-centered chaos typical of a manager role.
• Facilitation skills that enable safe, productive meetings.
• Customer service experience and relational skills are essential.
• Reliable, accountable, and committed to following through.
• Team player who lifts up colleagues and shares credit.

Responsibilities

• Trade quick wins for client-focused fixes when the math favors patience.
• Keep the backlog ruthlessly honest about what's truly next.
• Surface risks early, loudly, and with a proposed fix attached.
• Guard the customer experience through every Customer Service change.
• Absorb context quickly and start contributing sooner.
• Map handoffs between AK teams so nothing falls through the cracks.
• Own mistakes loudly and your wins quietly.

Skills

Calm under pressure

Facilitation

Customer service

Accountable

Team player

Job description

StartupSphere seeks a detail-oriented Portfolio Manager to support our continued growth across Fairbanks and beyond. The promise is concrete — $116,000 - $171,000, contract hours, 7 years honored, and a general role at StartupSphere that grows with you.

Key Responsibilities

• Trade quick wins for client-focused fixes when the math favors patience
• Keep the StartupSphere backlog ruthlessly honest about what's truly next
• Surface risks early, loudly, and with a proposed fix attached
• Guard the StartupSphere customer experience through every Customer Service change
• Absorb 8 of context fast and start contributing sooner
• Map the handoffs between AK teams so nothing falls in the cracks
• Own your mistakes loudly and your wins quietly

What You'll Bring

• Calm under the people-centered chaos a manager role tends to generate
• Enough Facilitation to be dangerous, enough Customer Service to be trusted
• Reliable, accountable, and committed to following through
• A team player who lifts up colleagues and shares credit
• Demonstrated knack for making the quietly-excellent feel manageable

StartupSphere is a performance-driven company in Fairbanks, AK that turns complex general problems into simple, elegant solutions. Honest feedback is a gift here, and we try to wrap it kindly before we hand it over.

The offer reads $116,000 - $171,000, plus the soft stuff that hard-wins loyalty: coaching, coverage, and a flexible contract rhythm.

This req is fresh on our board and getting attention from the hiring team today.