Portfolio Manager

RESICAP; Birmingham (AL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401k Matching

Medical, Vision and Dental Insurance

Wellness Initiatives

Short-Term Disability

Employee Assistance Program

Job summary

RESICAP’s ResiHome division seeks a Property Manager to oversee a market of homes and lead a team in a field-based role. You will coordinate property operations, drive occupancy goals, and ensure resident and investor satisfaction.

The role requires a real estate license, a Bachelor’s in Business Management, and proven experience managing remote teams across states. Strong leadership, budgeting, and compliance with landlord/tenant laws are essential.

Qualifications

• Minimum 3 years as Property Manager with at least 2 years of remote field and people management.
• Active real estate license in the state of placement.
• Bachelor’s degree in Business Management or similar field.
• Proven track record of maximizing occupancy and reducing delinquency.
• Proficient with technology utilizing Microsoft Office Suite and Google Suite.
• Ability to hire, train and motivate a highly effective team.
• Excellent verbal and written communication skills.
• Thorough understanding of Landlord/Tenant laws in multiple states.
• Aptitude for managing multiple daily tasks and longer-term strategic projects.
• Possess valid driver’s license.

Responsibilities

• Daily oversight of all team members (1-5 direct/indirect people).
• Manage daily operations to ensure all goals are met for the company, resident and investors.
• Serve as the subject matter expert for an assigned market and be a resource for all team members.
• Partner with training team to ensure that all laws, processes and procedures are followed.
• Handle escalated resident issues/concerns, including maintenance issues, to ensure resident satisfaction.
• Maintain accurate account receivable activities, including posting charges and payments, maintaining resident ledgers and collection efforts.
• Maximize revenue, minimize expenses, maximize resident experience and achieve financial goal for homes in the assigned market.
• Achieve the highest level of annual renewals and rent escalation as possible.
• Maintain ongoing knowledge of assigned market, market rents, and demographics to guide leasing activity in partnership with the Director of Leasing.
• Ensure team follows all terms of Fair Housing, FCRA, ADA, and other laws.
• Conduct mystery shopper activities on product and processes to ensure applicants can easily apply and move in.
• Assist with in-field duties such as home showing and move-in/out activities and HOA/networking.

Skills

Team management

Communication skills

Remote work experience

Leadership

Education

Bachelor’s degree in Business Management

Active real estate license

Tools

Microsoft Office

Google Suite

Job description

We’re committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta’s Top Workplaces, ranked #3 on Qualified Remodeler’s Top 500, and ranked #1 for ACG’s fastest-growing company in Georgia.

RESICAP’s Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients’ investments. Ready to make an impact in a fast-growing, innovative company? Apply today!

Benefits

• Paid Holidays
• Paid Time Off
• 401k Matching
• Medical, Vision and Dental Insurance
• Wellness Initiatives
• Short-Term Disability
• Employee Assistance Program

Position Purpose

Overseeing property and team management functions in a designated market.

Field-based Role

You will be managing a market of homes, empowering your team to put the Resident experience first while managing all property management functions in your market.

Job Responsibilities

Team Management

• Daily oversight of all team members (1-5 direct/indirect people)
• Manage daily operations to ensure all goals are met for the company, resident and investors
• Serve as the subject matter expert for an assigned market and be a resource for all team members
• Partner with training team to ensure that all laws, processes and procedures are followed

Business Management

• Handle escalated resident issues/concerns, including maintenance issues, to ensure resident satisfaction
• Maintain accurate account receivable activities, including (but not limited to) posting charges and payments, maintaining resident ledgers and collection efforts
• Maximize revenue, minimize expenses, maximize resident experience and achieve financial goal for homes in the assigned market
• Achieve the highest level of annual renewals and rent escalation as possible
• Maintain ongoing, in-depth knowledge of assigned market, market rents, and demographics to strategically evaluate and make recommendations for future leasing activity in partnership with the Director of Leasing
• Ensure team follows all terms of Fair Housing, the Fair Credit Reporting Act, the American with Disabilities Act, and any other pertinent laws
• Conduct mystery shopper activities on product and processes to ensure prospective applicants can easily find, apply, become approved and complete a move in with maximum satisfaction
• Assist with in-field duties as necessary; this may include (but not be limited to) home showing and move-in/out activities as well as HOA and municipality networking

Job Requirements (Including Education)

• Minimum of 3 years of experience as a Property Manager with at least 2 years of remote field and people management experience.
• Active real estate license in the state of placement is required.
• Bachelor’s degree in Business Management or similar field required.
• Must have a proven track record of success for maximizing occupancy and reducing delinquency.
• Must have a demonstrated mastery of sales, marketing, financial and management skills.
• Proficient with technology utilizing Microsoft office suite including Microsoft Excel, Word, and the Google Suite
• Must have the ability to hire, train and motivate a highly effective team.
• Must be a team player, reliable and organized.
• Must be professional energetic and positive.
• Must have excellent verbal and written communication skills.
• Must have excellent leadership and motivational skills.
• Thorough understanding of Landlord/Tenant laws in multiple states
• Aptitude for managing multiple daily tasks and longer-term strategic projects; capable of prioritizing and meeting timelines set by management
• Possess valid drivers license.