Porter - Town and Country Toyota

Sonic Automotive, Inc.; Charlotte (NC); Vor Ort; USD 16.531 - 24.796; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, HSA, 401k and

PTO

Award winning training

Internal advancement opportunities

Employee car purchase/lease benefits

Personal Automotive Concierge Service

Zusammenfassung

Town and Country Toyota, part of Sonic Automotive, in Charlotte, NC, is hiring a Service Greeter/Porter. You will move service customer vehicles to keep traffic flowing and maintain an orderly service parking area for customer convenience.

The role includes greeting customers, recording vehicle details, directing traffic, parking, assisting with loaner vehicles, and delivering keys and repair orders. We offer strong training, competitive pay, and growth within Sonic Automotive.

Qualifikationen

• Ability to provide friendly, upbeat service to customers.
• Comfort with recording vehicle information and verifying appointments.
• Ability to pass pre-employment checks (background, MVR, drug test, credit, license).

Aufgaben

• Greets customers entering the service area with a friendly attitude and directs them to the right person.
• Verifies if customers have appointments and records name, VIN, mileage and any damage.
• Controls service traffic, parking, and assists with loaner vehicles as needed.
• Parks vehicles after write-up and ensures zero lot damage.
• Delivers keys and repair orders to the Service Advisor promptly.
• Maintains a clean, safe service drive and reports any hazards.
• Follows all safety policies and conducts duties in a professional manner.

Kenntnisse

Customer service

Professionalism

Communication

Jobbeschreibung

Porter - Town and Country Toyota in Charlotte, NC at Sonic Automotive

Location: 9101 South Boulevard
Charlotte, NC 28273

Job Type: Other

Experience: Associate

About

At Town and Country Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $15.00 per hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.