Porter - Southwest Pines

TAM Residential; Tyler (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K plan

Paid time off

Holiday pay

Job summary

TAM Residential in Tyler, TX is seeking a Porter to maintain the cleanliness, appearance, and safety of our community. The Porter helps ensure residents and visitors experience a welcoming environment by supporting daily cleaning and upkeep of common areas, and by assisting the maintenance team as needed.

Strong English communication and customer service skills are required, with the ability to follow safety standards and work with minimal supervision.

Qualifications

• Ability to communicate effectively in English (verbal and written).
• No prior maintenance experience required; training provided.
• Strong customer service and interpersonal skills.
• Ability to follow safety procedures and company guidelines.

Responsibilities

• Clean common areas including offices, laundry, hallways, lobbies, bathrooms, and stairways.
• Ensure exterior walks and stairs are hazard-free and store chemicals safely.
• Report to work on time in neat uniforms and with safety gear if provided.
• Maintain cleanliness of parking areas, trash enclosures, pools, and related areas.
• Transport trash to disposal areas and assist in preparing vacant units for move-in.
• Assist maintenance staff and follow safety standards per TAM Residential policies.

Skills

English communication

Customer service

Time management

Teamwork

Safety awareness

Basic cleaning techniques

Cleaning equipment handling

Tools

Cleaning equipment

Job description

Our team members are an important part of our success. Let’s work together to find the best place for you to excel.

Medical

Vision

401k

TAM Residential Announced as NAA Best Place to Work Award Winner

Frisco, TX | June 14, 2022 – The National Apartment Association (NAA) has announced TAM Residential as a winner of the 2022 NAA Top Employers Awards, which recognize member organizations that foster cultures of collaboration, innovation, and hard work. These awards pay tribute to management companies and suppliers from across the rental housing industry that have gone above and beyond to create safe, engaging, and caring work environments over the past year.

“ Congratulations to TAM Residential, your 2022 NAA Top Employers award demonstrates your focus on employees, engagement, and performance," said Bob Pinnegar, NAA President and CEO. “Your employees made it clear — TAM Residential cares about, listens to, and acts upon the needs and ideas of their employees and is a great place to work. NAA appreciates your efforts in fostering a robust workplace culture and the hard work valuing and engaging your team over the past year. ”

Employees and their satisfaction – measured through an anonymous survey – determine the award winners and finalists in each of the four categories. The results of the survey are provided to all nominees to help organizations better understand and recognize employee sentiment.

About TAM Residential

As a provider of property management services to the multifamily community, TAM Residential is dedicated to supporting ownership’s investment and pursuing every opportunity to maximize value and achieve above-market returns. This is accomplished with a company culture centered around communication, collaboration, creativity, innovation, and fun. By putting team members first, they have created an environment that does promote career growth, professional development, and attract top talent. TAM Residential is located in six-state. They have won the prestigious J. Turner ORA award for top 1% in online reputation across multiple properties for the last four consecutive years.

Location: Southwest Pines

3220 Walton Rd.

Tyler, TX

Job Id:2594

# of Openings:1

Join TAM Residential- Where your career thrives!

At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.
Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.
TAM was awarded NAA's Top Employer for 2022!

JOB SUMMARY:

The Porter plays a key role in maintaining the overall cleanliness, appearance, and safety of the community. The Porter ensures that residents, prospects, and visitors experience a welcoming and well‑kept environment by supporting daily cleaning, upkeep of common areas, and assisting the maintenance team as needed. The Porter is an essential part of the property management team, contributing to resident satisfaction and the community’s success.

ESSENTIAL JOB FUNCTIONS:

• Cleaning common areas throughout the community including, offices, laundry facilities, hallways, lobbies, lounges, bathrooms, corridors, elevators, stairways, locker rooms and other assigned areas. Grounds are to be cleaned before the office opens.
• Assure that all exterior walks and stairs surrounding the buildings are free of hazards. Assist in maintaining all storage and maintenance shops. Ensure proper storage of all chemicals according to manufacturing and company guidelines.
• Report to work on time with a neat and professional appearance or, if provided by the company, a uniform with safety accessories. Be courteous and pleasant to residents and co‑workers at all times.
• Check the common areas, parking lots, trash enclosures, playground areas, pool areas and other related areas for cleanliness throughout the day. Performance is up to standard when the exterior of the property appearance and amenities are clean and inviting at all times.
• Transport trash and waste to disposal areas.
• Replenish bathroom supplies, replace light bulbs, use a broom, mop and carpet cleaning machine.
• Operate a blower and high‑pressure hoses to assist in cleaning walkways, stairways and parking areas as assigned.
• Assist in preparing vacant apartments for move‑in by performing light cleaning and removing debris
• Adhere to and understand the safety standards that are described in the TAM Residential employee manual.
• May be required to travel to other TAM Residential communities, providing your own means of transportation unless it is an out of state visit.
• Inform the Lead Maintenance Technician of any concerns related to personal safety, resident safety, emergency situations and matters that need immediate attention.
• Assist the management staff with resident social activities, posting of notices and marketing materials.
• Tools of the trade will be provided and secured at the community maintenance facility. Personal tools that become damaged, misplaced or stolen will not be replaced by TAM Residential at any time.

SKILLS AND ABILITIES:

• No previous maintenance experience is required for this position.
• Ability to communicate effectively in English (both verbal and written); bilingual skills are a plus.
• Strong customer service and interpersonal skills with the ability to interact courteously with residents, guests, vendors, and staff.
• Ability to follow written and verbal instructions and apply established procedures consistently.
• Basic knowledge of cleaning techniques, tools, and materials.
• Ability to use hand tools and operate basic cleaning and maintenance equipment safely.
• Strong organizational and time‑management skills with the ability to prioritize multiple tasks.
• Dependable, reliable, and able to work with minimal supervision.
• Team‑oriented with a willingness to assist other departments as needed.
• Awareness of safety practices and willingness to comply with OSHA and company safety standards.
• If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver's license, an acceptable driving record, and current auto insurance.

WORKING CONDITIONS:

• Work performed in both indoor and outdoor environments, often exposed to seasonal weather conditions such as heat, cold, rain, ice or snow
• Exposure to cleaning chemicals, dust, odors and moderate everyday noise
• May be required to work weekends and evenings depending upon community needs
• Work schedule may vary and include overtime or on‑call support if required
• Occasional travel to other locations or training sessions

PHYSICAL DEMANDS:

• Ability to frequently, and sometimes for long periods of time, sit, stand, climb and descend stairs, walk, extend arms and hands forward and overhead, using fingers to grasp, and carry.
• Regularly lifting, pushing, pulling or carrying objects up to 25 pounds; occasionally up to 50 pounds with assistance
• Ability to operate cleaning and maintenance equipment requiring manual dexterity and hand‑eye coordination
• Must be able to perform repetitive tasks such as sweeping, mopping, vacuuming and wiping surfaces
• Ability to work for extended periods of time outdoors in varying weather conditions
• Vision requirements include close vision, distance vision and peripheral vision
• Must be able to communicate effectively in order to respond to residents, team members and emergency situations

The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.

BENEFITS:

• Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full‑time associates are eligible to accrue paid time off (PTO) and holiday pay.

TAM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.