Porter, Retail and Tastings - Winery

Andrew Peller Limited; Town of Porter (NY); On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the wine sector is seeking a Porter to join their dynamic team at a renowned winery. This role is perfect for individuals who thrive in a fast-paced environment and enjoy creating memorable experiences for guests. As part of a passionate team, you will assist in setting up and tearing down hospitality venues, ensuring that every detail is perfect for wine tastings and events. With a commitment to excellence and a supportive work culture, this opportunity allows you to grow and learn in one of Canada's most beautiful regions, while contributing to a legacy of premium winemaking.

Benefits

Monthly employee gift card

Hands-on experience with culinary team

Supportive team environment

Beautiful wine country setting

Qualifications

• Must be at least 16 years old and possess a valid 'Serving it Right' certification.
• Ability to manage multiple activities and work independently.

Responsibilities

• Set up and tear down venues for guest experiences.
• Support wine and wine club sales through excellent service.

Skills

Multitasking

Self-starter

Guest assistance

Education

Serving it Right certification

Job description

1055 Camp Rd, Lake Country, BC V4V 2H4, Canada

Job Description

Posted Tuesday, April 15, 2025 at 4:00 AM

#BeExtraordinary

At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.

Who We Are

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

We are hiring a Porter in Retail at Gray Monk Winery.

We are getting ready to welcome guests for wine tastings at the winery and hiring a team for the summer who can start training in May. The Porter is responsible for all set up and tear-down activities for the hospitality teams to ensure a well-prepared venue that serves to create memorable guest experiences. This role also supports the team in all property activities including guest relations, food running, and garbage disposal.

The Winery

Nestled in British Columbia’s stunning North Okanagan Valley, Gray Monk Estate Winery is a celebrated winery with a rich legacy of producing premium wines. Our stunning vineyard, breathtaking views of Okanagan Lake, and commitment to hospitality make us a premier destination for wine lovers and visitors from around the world.

As the birthplace of Pinot Gris in Canada, we take pride in producing this signature varietal alongside an array of other award-winning wines.

• Monthly employee gift card to use on Andrew Peller Ltd. Products and experiences.
• Hands-on experience with a leading culinary team, working at a premier winery in one of Canada’s most beautiful regions.
• A supportive, passionate, and fun team in a beautiful wine country setting.

SPECIFIC ACCOUNTABILITIES*

• Ensures all guest venues are set up in accordance with tour/experience specific standards and completes safe and efficient tear down when tours/experiences are completed.
• Focused effort to contribute to wine and wine club sales by demonstrating service excellence to guests and internal stakeholders via a solid understanding of property wines, accessories, experiences, Wine Club membership benefits, and events.
• Understands and adheres to retail inventory control procedures; participates as requested in the monthly retail inventory process.
• Follows work safe procedures & practices; reports any unsafe working conditions/hazards to assigned Manager on Duty.
• Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times.

*Incumbents for this role must be a minimum of 16 years of age and in possession of a valid “Serving it Right” certification. If under the age of 19, incumbent must work under adult supervision and is prohibited from opening wine/liquor bottles and pouring/mixing liquor.

WORKING RELATIONSHIPS

Reports to: Hospitality Manager

Accountable to assigned Manager on Duty in absence of direct manager.

• Makes communication with team members and supervisors a priority.
• Develops solid working relationships with all property functional areas to ensure seamless execution of tours/experiences both on property and offsite.
• Continuous focus on service excellence with property guests.

WORKING ENVIRONMENT

• Physical Effort: Majority of time is spent moving about with frequent need to move and lift/transport light to moderately heavy articles.
• Physical Environment: Indoor and outdoor work required based on tour/experience design.
• Sensory Attention: Achieve a balance of providing service excellence to guests while executing tour/experience set ups and tear downs.
• Mental Stress: Evening, weekend and holiday work required; with increased frequency during peak summer months.

SKILLS, KNOWLEDGE, EXPERIENCE

• Demonstrated ability to manage multiple activities simultaneously to accomplish assigned goals.
• Self-starter; capable of working without constant supervision.
• Ability to recognize when guests and team members would benefit from support and assistance.
• “Serving it Right” certification an asset.

#APSJ

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.

Equal Opportunity Employment:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging.

1055 Camp Rd, Lake Country, BC V4V 2H4, Canada