Porter - Park Crest Terrace, Forest Hills, NY

Rose Associates; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Rose Associates is hiring a Residential Property Porter in New York City. The role focuses on maintaining the property’s appearance, assisting in repairs, and ensuring resident satisfaction through proactive service.

You will also support front desk tasks and respond to resident inquiries with professionalism. The position requires a High School diploma or equivalent, the ability to operate maintenance equipment, and a flexible schedule including weekends and holidays.

Qualifications

• High School diploma or equivalent; prior similar role preferred.
• Ability to operate and maintain landscaping and maintenance equipment.
• Strong communication and interpersonal skills.
• Flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Maintain the property’s aesthetics with daily, weekly and monthly tasks in common areas.
• Assist with snow/ice removal and manage rain mats for safe pathways.
• Collect and dispose of trash and follow recycling procedures.
• Support maintenance staff with minor repairs and cleaning tasks.
• Prepare vacant units for turnover and attend to front desk/concierge duties as needed.
• Provide excellent resident service and respond to inquiries in a timely, professional manner.
• Comply with workplace safety regulations and be on-site as required.

Skills

Strong communication

Interpersonal skills

Customer service

Education

High School diploma or equivalent

Tools

Maintenance equipment

Job description

Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!

We are seeking a highly motivated and customer-focused Residential Property Porter to join our vibrant team and contribute to the overall satisfaction and well-being of our residents.

Essential Job Functions

• Maintain the property’s aesthetic appeal and perform routine tasks on a daily, weekly, and monthly basis, encompassing activities such as vacuuming, cleaning, and meticulously detailing common areas, including hallways, lobbies, and recreation spaces, outdoor grounds and landscaping clean and well‑maintained
• Assist in snow and ice removal during inclement weather and put out / remove rain mats to ensure safe pathways for residents
• Collect and dispose of trash from common areas and ensure proper recycling procedures are followed
• Work closely with maintenance staff to address minor repairs, painting, water intrusion cleanup, minor damage and other related service requests.
• Clean out vacant units to prepare for apartment turns
• Provide excellent customer service to residents, responding to inquiries and addressing concerns in a timely and professional manner, and cover front desk / concierge staff and deliver packages to tenants as necessary
• Comply with workplace safety and OSHA regulations.
• Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors.
• Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds.
• Must be comfortable with exposure to varying environmental climates and circumstances

Qualifications

• High School diploma or equivalent and / or previous experience in a similar role is preferred
• Ability to operate and maintain landscaping and maintenance equipment
• Strong communication and interpersonal skills
• Must be able to work a flexible schedule to include days, nights, weekends, holidays