Porter - Massey Cadillac North

Sonic Automotive; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Service Greeter/Porter to enhance customer experience at their Orlando dealership. This role involves welcoming customers, managing vehicle traffic, and ensuring a tidy service area. You'll play a crucial part in maintaining a smooth operation while delivering exceptional service. With comprehensive training and competitive pay, this position offers a rewarding career path in a supportive environment where your contributions are valued.

Benefits

Comprehensive Training

Competitive Pay

Excellent Benefits

Qualifications

• Must be authorized to work in the USA and have a valid driver license.
• Ability to perform essential duties satisfactorily.

Responsibilities

• Greet customers with a friendly attitude and direct them appropriately.
• Control service traffic flow and assist with parking vehicles.
• Maintain a clean and safe service drive area.

Skills

Customer Service

Vehicle Inspection

Traffic Control

Education

High School Diploma

Job description

Porter - Massey Cadillac North in Orlando, FL at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Massey Cadillac North, a Sonic Automotive family dealership, you'll find opportunities, resources, and support to grow professionally. Our 100+ dealerships are committed to your success and invested in your future. Consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth traffic flow and increased customer convenience, while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greet all customers entering the service area with a friendly, professional attitude, answer questions, and direct them appropriately.
2. Determine if customers have an appointment, record their details, and perform a walk-around inspection for existing vehicle damage.
3. Control service traffic flow, assist with parking and loaner vehicles, and park vehicles after write-up.
4. Drive safely and report any lot damage immediately; zero lot damage is the goal.
5. Retrieve customer vehicles for pickup, wait with the vehicle, and thank customers for their business.
6. Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in serviced vehicles.
7. Deliver keys and repair orders to the Service Advisor promptly after parking.
8. Maintain a clean and safe service drive area, free of trash and debris.
9. Drive vehicles as needed within the service lane, stalls, and parking lot.
10. Create key tags for vehicles.
11. Maintain a professional appearance.
12. Perform other duties as assigned.
13. Follow all safety policies and report accidents immediately.
14. Demonstrate ability to perform essential duties satisfactorily.
15. Accommodations may be made for individuals with disabilities.
16. Applicants must be authorized to work in the USA and pass pre-employment testing, including background checks, MVR, drug test, credit report, and have a valid driver license.

Join us to enjoy comprehensive training, competitive pay, and excellent benefits, making your career in the automotive industry rewarding and fulfilling.