Porter - Marq on Burnet

CWS Apartment Homes; Arizona; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Apartment rental discount

Medical and dental plans

Life and disability insurance

Paid parental leave

401(k) with company match

Pet insurance

Tuition reimbursement

Flexible spending accounts

Health savings account options

Fitness Bucks

Job summary

CWS Apartment Homes is hiring a Porter to maintain grounds, amenities, and support the maintenance team at a luxury residential community in the United States. You will handle service requests, prepare apartments for new residents, and keep common areas and the pool in top condition.

The role emphasizes guest satisfaction and adherence to safety programs. Ideal candidates bring a high school diploma or GED and a valid driver’s license; CPO certification is required.

Qualifications

• High school diploma or GED preferred.
• CPO certification required for this role.
• Valid driver’s license and auto insurance required.
• Ability to read and interpret service requests in English.

Responsibilities

• Complete minor service requests
• Prepare make-ready apartments
• Maintain common areas of the community
• Maintain pool area
• Maintain inventory and shop organization
• Participate in resident satisfaction programs
• Participate in preventative maintenance program
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

Skills

Driver's license

Basic computer skills

Read service requests in English

Customer service mindset

Education

High school diploma or GED (preferred)

CPO certification (required)

Job description

What’s Your Purpose? Enhance | Serve | Respond

What You Will Do If you see yourself maintaining a luxury property in the future, then CWS is the right place for you! As a Porter you will be expected to maintain the grounds, amenities and assist the maintenance team with service requests. By utilizing your maintenance skills, the Porter will apply gained knowledge to portray a luxurious and inviting community. Come join our team and make a difference!

What Your Day Consists Of

• Complete minor service requests
• Prepare make-ready apartments
• Maintain common areas of the community
• Maintain pool area
• Maintain inventory and shop organization
• Participate in resident satisfaction programs
• Participate in preventative maintenance program
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

What You Bring To Us

• High school diploma or GED (preferred)
• Janitorial experience (preferred)
• CPO certification (required)
• Possess a valid driver’s license and current automobile insurance (required)
• Able to read service requests and schedules, and regularly converse with team members, residents and vendors in English
• Basic computer skills
• Able to adhere to a set and variable work schedule
• Able to adhere to company policies, procedures, and practices
• Able to maintain a professional and ethical atmosphere
• Able to perform duties at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

• Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.
• We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match.
• Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.
• You’ll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday because we believe in taking care of our team both at work and at home.

Work Environment: Work is performed throughout residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. Position regularly involves exposure to varying temperatures, noise, dust, fumes, chemicals, power tools, and moving mechanical equipment.

Physical Requirements: Requires frequent physical activity including walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces. Regularly lifts, carries, pushes, or pulls tools, appliances, equipment, and supplies up to 50 pounds. Position involves exposure to varying weather conditions, maintenance equipment, chemicals, and other environmental conditions associated with property maintenance operations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.

Who We Are

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond. At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee-directed, affording each the opportunity to find their own passion within their community.

What We Do

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!”

What We Believe

• Honoring Our Word
• Ethical Dealings are Paramount
• A Respect for People
• Requirement for Profitability and Sustainability
• A Demand for Excellence with a Sense of Urgency

Honoring Our Word Do what you say you will do. Employ thoughtful and careful consideration when making a commitment.

Ethical Dealings are Paramount Do the right thing all the time, every time. Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.

A Respect for People Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.

Requirement for Profitability and Sustainability Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.

A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer