Porter/Janitor (Luxury Rental)

Related Management Company; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in luxury rental properties seeks a Porter/Janitor to maintain a professional environment for residents. The role includes areas such as lobby cleanliness, customer service, and light maintenance. Applicants must have prior experience and demonstrate strong reliability and service skills.

Qualifications

• 1-2 years of prior experience in janitorial or cleaning services.
• Ability to lift up to 50 lbs.
• Basic knowledge of light maintenance is a plus.

Responsibilities

• Maintain cleanliness of lobby, hallways, and common areas.
• Provide excellent customer service.
• Monitor security systems and conduct property inspections.

Skills

Reliability

Time Management

Team Collaboration

Customer Service

Job description

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Role Summary:

The Concierge/Porter maintains a professional and courteous environment for the residents by providing the highest standard of customer service to residents. Our Lobby staff monitors all visitors, packages and cleans/maintains the lobby and main entrance appearance.

Responsibilities

Role Summary:

The Concierge/Porter maintains a professional and courteous environment for the residents by providing the highest standard of customer service to residents. Our Lobby staff monitors all visitors, packages and cleans/maintains the lobby and main entrance appearance.

Core Responsibilities:

Concierge:

• Create a luxury environment, exceeding expectations in genuine hospitality service.
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner.
• Respect the privacy, information, perspectives, priorities, time, and resources of each resident.
• Know the names of all residents and frequent guests.
• Greet all residents and guests confidently and cordially upon entering the property.
• Communicate resident concerns to property management and Related’s Corporate Office.
• Monitor security systems and cameras, conduct inspections of the property for vandalism, damage, and safety, and report any misconduct, incidents, and damages to property management for attention and repair.
• Maintain regular attendance and highest standards of personal appearance and grooming, in compliance with Related’s standards, as required by the employee handbook.
• Maintain accurate records of incoming and outgoing packages and deliveries.
• Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes.
• Follow emergency procedures as directed in the property manual.
  
  
  

Porter:

• Maintain the cleanliness of the lobby, hallways, elevators, common areas, and restrooms (mop, sweep, strip/wax/buff floors, dust, vacuum and garbage removal)
• Light maintenance may be assigned
• Provide excellent customer service to residents
• General upkeep of the buildings and grounds
• Snow removal and landscaping
• Maintain all equipment and supplies in proper condition
• Special projects as assigned
  
  
  

Work Schedule:

Sunday (1:00pm - 9:30pm) porter

Monday (1:00pm - 9:30pm) porter

Tuesday ((1:00pm - 9:30pm) porter

Wednesday (3:00pm - 11:30pm) concierge

Thursday (3:00pm - 11:30pm) porter

Days Off: Friday and Saturday

Qualifications

• 1-2 years of prior experience in janitorial, cleaning, or porter services, preferably in a residential or hospitality setting.
• Strong reliability and familiarity with handling cleaning chemicals safely and effectively.
• Ability to work both independently and collaboratively as part of a team.
• Excellent time management skills and a strong work ethic.
• Physical capability to lift up to 50 lbs and stand for extended periods, including full 8-hour shifts.
• Basic knowledge of light maintenance is a plus.
  
  
  

Overview

Build Your Career with Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com

For details on our hiring policies and privacy practices, visit our Privacy Policy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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