Porter Groundskeeper

Horizonra; Pullman (WA); On-site; USD 37,000 - 42,000; Full time

Job summary

Horizonra is seeking a full-time Porter-Groundskeeper for their apartment community in Pullman, WA. The role focuses on maintaining property cleanliness and resident relations, ensuring excellent curb appeal and service. Candidates should possess strong customer service skills and a willingness to partake in various maintenance tasks.

Benefits

Health, dental, and vision insurance

401k

Paid time off

Paid holidays

Flexible spending account

HSA

20% rental housing discount

Qualifications

• Strong customer service skills to maintain positive resident relations.
• Ability to operate heavy equipment safely.
• Team player willing to participate in daily property operations.

Responsibilities

• Maintain property cleanliness and curb appeal.
• Fulfill resident service requests promptly.
• Inspect and report property conditions.

Skills

Customer Service

Problem Solving

Teamwork

Job description

Description

Seeking a full-time Porter-Groundskeeper for an apartment community in Pullman, WA. This is an amazing opportunity with a company that values their teammates and company culture.

About Horizon

Horizon is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. Horizon is based in Seattle and is ranked as one of the top 15 student housing operators. Their vibrant culture, passion for people over process, and innovative growth mentality make Horizon a top-tier company to work for. Horizon invests in their teammates through continued training and education to prepare their people for growth when the next opportunity arises. Horizon places a priority on their teammates' health and well-being which are reflected in their work/life balance, a rich benefits package, and wellness programs. Check out our careers page to learn more: https://www.horizonra.com/great-place-to-work/

Horizon's mission is to provide every client with unmatched service, respect, and integrity delivered with a sense of warmth, teamwork and company spirit.

Summary

The Porter-Groundskeeper reports to the Maintenance Supervisor and is responsible for the overall cleanliness and curb appeal of the community. The primary responsibilities of the Porter-Groundskeeper are grounds, parking lot, and community area upkeep, service requests, and maintaining excellent resident relations through superior customer service. On call and weekend hours may be required.

** Your job responsibilities are included but not limited to items listed below. At Horizon, we believe in teamwork and going above and beyond in our position to accomplish results.***

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains positive resident relations through superior service.
• Inspects the grounds, buildings and other community features various times throughout the day to identify, minimize and correct hazardous property conditions, liability concerns, and maintains exceptional property appearance in line with HRA standards.
• Fulfills resident service requests in accordance with HRA policy while maintaining superior customer service.
• Monitors service request turnaround time and responsiveness.
• Assists with unit inspections to determine move-in readiness after move-outs, and assists with make ready processes prior to new resident move-in both throughout the year and during turn season.
• Performs other turn related duties as assigned.
• Lifts and works with heavy equipment as needed.
• Promptly reports any safety or maintenance concerns to the Maintenance Supervisor.
• Participates in the daily operations of the property.
• Maintains preventative maintenance program that extends the life of the community while minimizing future repairs.
• Performs after hour and/or weekend "on call" duties as assigned.
• Cleanliness of the grounds, pool, leasing office, and common community areas
• The Turn and Make Ready process
• Adhering to company policy, state and federal safety and fair housing laws
• Hands on repair and upkeep

COMPENSATION

We offer an excellent compensation packet including a very competitive salary (DOE), bonus potential, health, dental, and vision insurance, life insurance, disability insurance, 401k, paid time off, paid holidays, flexible spending account, HSA, etc.

Hourly Wage: $18-20 DOE. Rental housing discount of 20% available if living on site.

Equal Opportunity Employer (EOE)