Porter/Driver – Steenberg Hotel&Spa

Steenberg Farm; Town of Porter (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

Steenberg Hotel & Spa recherche un Porter/Driver dévoué pour rejoindre son équipe. Ce poste est essentiel pour fournir un excellent service client, en assistant les clients avec leurs bagages et en garantissant un transport sûr. Les candidats doivent avoir une bonne expérience, un permis de conduire propre, et un sens du service exceptionnel.

Benefits

Salaire compétitif et avantages

Opportunités de développement de carrière

Environnement de travail collaboratif

Faire partie d'un hôtel prestigieux

Qualifications

• Expérience préalable dans un rôle similaire est préférable.
• Permis de conduire valide avec un dossier de conduite propre.
• Capacité à travailler des heures flexibles, y compris les week-ends.

Responsibilities

• Accueillir et aider les clients avec leurs bagages à l'arrivée et au départ.
• Transporter les clients de manière sécurisée et courtoise.
• Maintenir la propreté et l'organisation des véhicules et de l'entrée.

Skills

Customer Service

Communication

Interpersonal Skills

Attention to Detail

Job description

Nestled in the heart of the Constantia Valley, Steenberg Hotel & Spa is a luxurious retreat offering world-class service, comfort, and style. Our establishment combines rich history with modern elegance, providing an unforgettable experience for our guests. We are currently seeking a dedicated and enthusiastic Porter/Driver to join our dynamic team.

Job Description:

As a Porter/Driver at Steenberg Hotel & Spa, you will play a crucial role in ensuring our guests have a memorable stay. You will be responsible for providing excellent customer service, assisting with luggage, and transporting guests safely and efficiently. Your warm demeanor and attention to detail will help maintain the high standards of our establishment.

Key Responsibilities:

• Welcome and assist guests with their luggage upon arrival and departure.
• Transport guests to and from the hotel in a safe and courteous manner.
• Provide information about the hotel’s facilities, local attractions, and services.
• Maintain the cleanliness and organization of the lobby, entrance, and vehicles.
• Assist with room deliveries and special requests as needed.
• Ensure the hotel’s vehicles are well-maintained and report any issues promptly.
• Collaborate with the front desk and concierge team to enhance guest satisfaction.

Requirements:

• Valid driver’s license with a clean driving record.
• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of the local area and attractions in Cape Town.
• Physically fit and able to handle luggage and other physical tasks.
• Professional appearance and conduct at all times.

What We Offer:

• Competitive salary and benefits.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• The chance to be part of a prestigious and renowned hotel.