Porter at Rustic Root Downtown

RMD Group; San Diego (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a vibrant dining venue where your contributions will enhance an exceptional guest experience. As a Polisher, you'll play a vital role in maintaining the aesthetic and operational standards of the restaurant, ensuring that every detail is perfect for our guests. This position offers a unique opportunity to work in a fast-paced environment, collaborating closely with fellow team members to deliver outstanding service. If you're passionate about hospitality and eager to learn in a supportive atmosphere, this role is perfect for you. Experience the excitement of working in a renowned establishment known for its innovative cuisine and lively ambiance.

Qualifications

• Excellent communication skills and ability to follow directions.
• Experience in fine dining or upscale restaurant preferred.

Responsibilities

• Transfer and polish utensils, maintain cleanliness of service areas.
• Assist in stocking and organizing various stations throughout service.

Skills

Communication Skills

Time Management

Multitasking

Critical Thinking

Teamwork

Education

Server Assistant Experience

Equivalent Combination of Education and Experience

Job description

Position Summary:

The Polisher is responsible for identifying all sanitation and aesthetic maintenance for the back of the house dish-pit and service station area. The Polisher provides crucial support to the execution of an elevated dining experience. A Polisher will facilitate collaboration between our breakdown station and expediter station.

Polisher responsibilities include transferring clean plates, bowls, and all chinaware from the dish pit to the expediter station, polishing all utensils, polishing water glasses and wine glasses, and assisting with breaking down the bus tubs brought down from the Mezzanine.

Some duties include making sure the runner station, water fridge, barista station, and the 'to go' station are stocked, organized, and kept clean at all times.

Type: Hourly, Part-time

Pay rate: $17.25/hr + tips

Duties and Responsibilities:

Responsibilities include, but are not limited to:

1. Arrive to Huntress on-time and with a great attitude.
2. Once you are clocked in, check in with the MOD to receive any service notes.
3. Opening sidework:
1. Set-up water station with all available water bottles clean and filled.
2. Check BIBs for expiration date and fill level. Replace as needed.
3. Set-up linen bag in dish area.
4. Set-up a sanitizer bucket and have back-up towels in server station.
5. Ensure restrooms are well-stocked and clean.
6. Check the dish area for glassware and silverware that requires polishing.
7. Set-up breakdown area with three silverware containers filled with sanitizer, one dedicated silverware holder in pre-soak for steak knives, and three empty glass racks.
8. Check with front servers and captains to see if they require any assistance.
4. Restock plates on the line per Chef / Expo.
5. Cut wiping rags to size for service.
6. Fold napkins for service, have plenty available for carrying plates.
7. Duties Throughout Dinner:
1. Continuously refill the runner station with freshly washed clean plates.
2. Keep water bottles filled and chilled in server station.
3. Polish freshly washed silverware, and wine and water glasses.
4. Help assist making roll-ups if necessary.
8. Closing sidework includes but is not limited to:
1. Break down linen stations, bringing full linen bags to linen collection area.
2. Empty all trash cans and bring bags to disposal area. Reline all trash cans.
3. Empty all sanitizer buckets.
4. Wipe down all tables and chairs.
5. Bring all polished glassware, silverware, and special knives to servers and captains.
6. Break down the patio and lock chairs and booths together.
7. Break down the water station and leave clean and dry.
8. Details of all booths and ledges.
9. Break down line per expo/Chef’s instructions.

Qualifications:

1. Possess excellent communication skills.
2. Understands and follows written directions.
3. Must be able to provide legible communication.
4. Works cooperatively in a team environment.
5. Must be comfortable learning new skills.
6. Can perform calmly under pressure.
7. Uses critical thinking reasoning skills to solve problems quickly.
8. Manages time effectively.

Skills and Attitudes:

1. Must be motivated, hard-working, and passionate and have the ability to handle multiple tasks and responsibilities.
2. Must have the ability to work at a rapid pace while maintaining attention to detail; ability to multitask.
3. Must be skilled in time management.
4. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
5. Must show enthusiasm for the job and for the restaurant.
6. Must be considerate, patient, and willing to help fellow employees.
7. Must be able to tolerate pressure and work calmly and efficiently during busy times.
8. Must handle guest complaints according to restaurant policies and procedures.
9. Possess the highest work ethics, personal morals, and honesty beyond reproach.

Education:

Must have one or more of the following:

1. Server Assistant experience required in fine dining or upscale restaurant.
2. Equivalent combination of education and experience.

Certificates, Licenses, and Registrations:

San Diego County Food Handlers Card (must be obtained within 30 days of employment). Serve safe certificate preferred. Anti-harassment and nondiscrimination 1-hour class.

Physical Requirements:

1. Must be able to sit, stand or walk for up to 8 hours at a time.
2. Must be able to lift at least 50 pounds safely and properly.
3. Must be able to bend, stoop, and climb.
4. Must be able to push and pull.

VENUE:

Rustic Root showcases our take on New American Comfort food with a California twist. Classic dishes are rooted in tradition, including regional dishes from around the country, all reimagined with fresh and local ingredients and our Chef’s modern flair. Our Signature drink menus offer our take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare including a ceiling filled with floating colanders & chic nature-inspired wall art and décor. If it’s downtown San Diego energy you want, head upstairs to the Gaslamp’s premier rooftop restaurant where animal hedges & beautiful streetlamps create a buzz-worthy atmosphere.

ABOUT RMD Group:

RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego’s most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar, and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel’s Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.