Port Security Supervisor - Lead, Train & Respond

Nautilus International Holding Corporation; Galveston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Nautilus International Holding Corporation seeks a Security Supervisor to oversee day-to-day operations at Port of Galveston facilities. You will lead Security Officers, coordinate staffing, inspect posts, manage incidents, and ensure MARSEC/FSP-aligned duties are followed, while maintaining top-tier customer service.

The role requires 2+ years in security supervision, a Texas license, TWIC, and strong leadership with excellent communication.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Minimum 2 years of supervisory or security operations experience.
• Valid Texas Non-Commissioned Security Officer License.
• Valid TWIC card (or ability to obtain/maintain).
• Valid driver's license and ability to operate company vehicles as assigned.
• Strong leadership, coaching, and conflict-resolution skills.
• Ability to multitask in a fast-paced, client-facing environment.
• Clear written and verbal communication skills.
• Ability to conduct inspections, manage documentation, and maintain accuracy.

Responsibilities

• Lead, guide, and support Security Officers, ensuring compliance with company policies, Port procedures, and assigned post orders.
• Monitor officer performance, appearance, conduct, punctuality, and adherence to assigned duties.
• Ensure staff receive required breaks, rotations, and coverage so all posts remain continuously staffed.
• Conduct in-person site inspections during shifts to verify proper performance and identify deficiencies.
• Support access control operations, TWIC verification, and enforcement of checkpoint and restricted-area procedures.
• Oversee MARSEC/FSP-aligned duties to ensure personnel understand and execute requirements appropriate to current Port security posture.
• Respond to incidents, assist first responders when appropriate, and ensure prompt notification to Operations Manager, Port Dispatch, and Facility Security Officer (FSO).
• Mentor and coach officers on procedures, customer service, communication, and safety practices.
• Participate in onboarding and recurring training sessions; ensure staff complete required learning modules and certificates.
• Review officer reports and daily logs for accuracy and completeness.
• Ensure all incident reports meet Port standards and are submitted within required timeframes.
• Communicate operational issues, personnel concerns, or safety hazards to management promptly.
• Serve as the primary on-shift point of contact for Port personnel, cruise partners, vendors, and terminal staff.
• Maintain professional communication through email, text, phone, and radio channels.
• Support guest flow and operational efficiency during peak terminal activity.

Skills

Security leadership

TWIC

Port procedures

Staff supervision

Incident response

Communication

Inspections

Education

High School Diploma or GED

Associate degree preferred

Job description

Nautilus International Holding Corporation seeks a Security Supervisor to oversee day-to-day operations at Port of Galveston facilities. You will lead Security Officers, coordinate staffing, inspect posts, manage incidents, and ensure MARSEC/FSP-aligned duties are followed, while maintaining top-tier customer service.

The role requires 2+ years in security supervision, a Texas license, TWIC, and strong leadership with excellent communication.