Population Health Specialist I

Network Health; Menasha (WI); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in healthcare services offers an opportunity for an operational support role that allows for remote work. In this position, you will assist various health management departments and directly engage with members to enhance service delivery. Ideal candidates will possess strong communication skills and an ability to adapt in a fast-paced environment focused on community wellbeing.

Benefits

Supportive and collaborative work environment

Opportunities for community involvement and volunteering

Qualifications

• Experience in a healthcare-related role or with case management preferred.
• Familiarity with telephonic communication and outreach strategies.
• Background in mentoring or training new employees is advantageous.

Responsibilities

• Provide operational support for health management departments.
• Conduct outbound member calls for service recovery.
• Collect medical records and interact with members and providers.

Skills

Strong oral and written communication skills

Organizational skills

Adaptability

Proficiency in Microsoft Office

Ability to manage multiple priorities

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Eligible for remote work with reliable internet access
- Opportunity to work for an organization that values community involvement and volunteering
- Supportive and collaborative work environment
- Engage in meaningful work that impacts the health and wellness of the community
- 1.0 FTE position with consistent hours (40 hours per week)

What to Expect (Job Responsibilities):
- Provide operational support for various health management departments, including case management and quality assurance
- Conduct outbound member calls for welcome services and service recovery
- Collect and extract medical records and provider outreach for health assessments
- Interact with members and providers regarding authorizations, claims, and benefit inquiries
- Assist in mentoring new employees and supporting non-clinical projects as needed

What is Required (Qualifications):
- Strong oral and written communication skills, with the ability to ask probing questions
- Capacity to organize work effectively to meet deadlines
- Ability to adapt to new challenges in a fast-paced environment
- Proficiency in Microsoft Office and general computer skills
- Experience managing multiple priorities under pressure

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related role or with case management
- Familiarity with telephonic communication and outreach strategies
- Background in mentoring or training new employees

#HealthcareServices #RemoteWork #CommunityInvolvement #CareerOpportunity #TeamSupport

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