Population Health Nurse

LE113 North Mississippi Medical Clinics, Inc.; United States; On-site; USD 48,000 - 59,000; Full time

Job summary

North Mississippi Health Services is seeking a Population Health Care Manager to coordinate care and improve health outcomes for the primary care population. You will supervise a team, optimize operations, and develop structured care methodologies to reduce readmissions and ED use.

You will work closely with physicians and the care team, applying performance improvement techniques and data-driven insights to advance patient-centered care across our population health initiatives.

Qualifications

• Coordinate care for high-risk patient populations within primary care.
• Develop care processes to improve outcomes and reduce readmissions.
• Lead a multidisciplinary team and supervise staff.
• Engage patients in self-management and education.

Responsibilities

• Coordinate care for high-risk patients to improve outcomes.
• Oversee transitions of care from hospitals and post-acute settings.
• Monitor and improve avoidable ED visits and admissions.
• Collaborate with physicians and care teams to implement care plans.
• Provide performance improvement leadership and data reporting.

Skills

Clinical coordination

Team leadership

Data analysis

Communication skills

Education

Associate’s Degree in Nursing

Bachelor’s Degree in Nursing

Tools

PowerPoint

Excel

Electronic Medical Records

Disease Registry

Job description

We believe a career is more than just a career — it's a calling. Our teammates' 'True North' is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 70009590 Population Health Work Shift: none

Job Description: The Population Health Care Manager at North Mississippi Health Services is responsible for coordinating care and improving health outcomes for the primary care practice population. This includes developing structured care methodologies, reducing avoidable admissions and ED use, managing chronic diseases, and engaging patients in self-management and education. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

Job Functions

• Primary responsibility is to provide care coordination for the high risk population of the practice. This will include developing and managing processes that directly improve care management and care coordination for the primary care practice population. Functions as the care team coordinator and communicates with all members of the team to ensure patients progress toward individual health care goals. Must demonstrate clinical expertise and must role model the application of clinical practice standards in assigned patient populations including but not limited to:
• Reduce avoidable admissions and 30 day readmissions for the practice population.
• Transition of care management:
  • coordinates care for all patients discharged from post-acute settings such as skilled nursing facilities, swingbed, rehabilitation services, hospitals, and long term care facilities.
  • Facilitates access to care for the practice population. Ensures processes are in place for the practice to increase same day access and reduce no show rates with high risk vulnerable population.
  • Reduce avoidable ED use. Identify trends in ER use by practice population and collaborate with practices to engage members to use primary care provider for primary care.
• Chronic Disease management:
  • Use risk stratification tools and predictive modeling to identify high risk patients for case management and focused improvement initiatives.
  • Create individual plan of care for high risk population.
• Patient Engagement:
  • Develop relationships with high risk population by gaining trust, building on patient’s current knowledge of disease processes, development of self-management action plans, setting goals with high risk population, and partnering with patients to maintain new behaviors.
• Disease Prevention:
  • Monitors individual cases and intervenes as indicated to ensure timely utilization of resources.
  • Pre-Visit Planning: Identify and contact high risk patients with care gaps prior to their scheduled appointment.
  • Coordinate care and ensure results are available prior to appointment with physician.
• Post-Visit Planning:
  • Follow up with high risk population to ensure individual plan of care is being followed.
  • Assess patients progress toward individual goals and notify physician when issues arise that prevent patients progress toward individual health care goals.
• Medication Compliance:
  • Assess patient’s adherence to medication plan, including identification of barriers.
  • Identify and utilize resources to best meet the patient/family needs including community resources and financial resources to improve compliance.
• Wellness:
  • Assess payor benefits of high risk population and coordinate care including follow up of recommended screening services based on age, gender, and conditions.
• Assists the patient care team in providing the highest quality of care to the primary care practice population in a cost effective manner.
• Collaborates with the patient care team to move populations through the continuum of care and develops structured care methodologies.
• Evaluates complex patient progress, intervening and facilitating as necessary to ensure optimal patient outcomes.
• Develops systems for information collection and data mining.
• Actively works with Information Systems staff to integrate information technologies into daily practice operations.
• Acts as a disease registry expert, anticipates patient needs, assists in identifying at risk/high risk populations through evidence based care.
• Interprets data on a routine basis and communicates with the care team and patients to improve patient outcomes.
• Proactively plans care to ensure tests and services are completed or requested prior to the office visit and assists in setting the patient agenda prior to the scheduled office visit.
• Collaborates with physicians, administration and all office personnel to develop and implement strategies to improve clinical outcomes.
• In collaboration with the primary care provider, coordinates post visit follow up to ensure compliance with individualized care plans.
• Actively engages patient in self-management and education.
• Develops relationships with patients and promotes confidence and motivation in self-care to promote wellness and optimal health.
• Leads organizational strategies to promote patient-centered care and improve the patient experience.
• Oversees performance improvement initiatives, including development of detailed strategic plans to improve the health of the practice population.
• An expert with Performance Improvement Methodology.

Knowledge Skills and Abilities

Working knowledge of computer and software programs including data base management, Power Point and Excel programs, Electronic Medical Records and Disease Registry, Must have skills necessary to make both visual and oral presentations to all levels of NMMCI personnel Work’s closely with the primary care physician and all members of the practice team to provide evidence based care. Understands organizational processes, can identify gaps of care in the practice population, researches strategies for evidence-based improvements and works with teams to implement improvements. Ability to work well with physicians, nurses and other NMMCI personnel Ability to work with intricate details, figures and large volumes of data Creative and critical thinking skills utilized in performance of job responsibilities Develop reporting solutions that can be easily and regularly analyzed to isolate performance issues, location and skill set performance trends and make recommendations to management, physicians and staff as needed. Participate and/or assist in the development and implementation of performance improvement strategies and educate new and existing staff on the performance improvement processes Implement Best Practice Sharing to enhance an innovative work environment among the primary care practice Demonstrated experience facilitating projects and cross-functional work teams and motivating staff toward common goals Demonstrated knowledge of and passion for patient-centered care. Requires daily interactions with all levels of NMMCI, including medical staff, administration, department heads, supervisory and departmental staff. Leads and participates in regular case rounds with the medical staff. Must convey a high level of professionalism and confidentiality in work ethics and appearance. Must project a courteous image to physicians, clinical staff and most importantly the practice population.

Physical Demands

Standing. Occasionally Walking. Occasionally Sitting. Frequently Lifting/Carrying. Occasionally 20 lbs Pushing/Pulling. Rarely Climbing. Rarely Balancing. Rarely Stooping/Kneeling/Bending. Rarely Reaching/Over Head Work. Occasionally Grasping. Frequently Speaking. Frequently Hearing. Constantly Repetitive Motions. Frequently Eye/Hand/Foot Coordinations. Occasionally

Salary Range

$34.55-$43.19

Education and Certifications

Education: Associate’s Degree | Nursing | Required Bachelor’s Degree | Nursing | Required Certifications: Registered Nurse (MS) - MS Board of Nursing

North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women’s and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission – to continuously improve the health of the people of our region.