Population Health Navigator - Part-Time

McLaren Health Care; Grand Blanc (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

McLaren Health Care is seeking a Population Health Navigator to support care coordination for patients served by the MPP care coordination team and health plans. You will work with physicians, nurses, and care managers to promote safe, high-quality care.

Under the supervision of the RN or MSW, you will screen patients, refer needs, and help patients overcome barriers to follow-up appointments after hospital discharge. This role emphasizes patient-centered communication and proactive outreach.

Qualifications

• Required: High School Diploma or CMA certification.
• Five years of experience in a healthcare setting serving chronically ill patients.
• Preferred: Associate degree in health care or related field.
• Preferred: Experience in a health plan or Physician Organization environment with care coordination, utilization management, disease management, and/or population health.
• Preferred: Motivational Interviewing Training.

Responsibilities

• Under the direction of the RN or MSW care coordinator, performs care coordination services for MPP including but not limited to the use of ADT systems, patient outreach, and communication across the care continuum with physician offices, home care providers, hospitals, skilled nursing facilities, and health plans.
• Conducts initial patient screening for at risk patients based on standardized assessment tools.
• Refers patients to the appropriate care coordinator based on needs assessment.
• Establishes trusting relationships with patients and their caregivers while providing general support and encouragement.
• Identifies and addresses potential patient barriers to care plan adherence.
• Facilitates timely PCP appointments following discharge from the hospital, ED, or SNF and helps patients overcome barriers to accessing care.

Skills

Care coordination

Communication

Education

High School Diploma

CMA certification

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

The Population Health Navigator directly assists patients with care coordination and promotes patient-centered healthcare delivery within McLaren Health Care and the community. The Population Health Navigator works collaboratively with the MPP care coordination team and health plan care managers to promote optimal patient safety and quality care.This position serves as an initial contact for primary care physicians to refer patients for care coordination and care management services.

Essential Functions and Responsibilities:

1. Under the direction of the RN or MSW care coordinator, performs care coordination services for MPP including but not limited to the use of ADT systems, patient outreach, and communication across the care continuum with physician offices, home care providers, hospitals, skilled nursing facilities, and health plans.

2. Conducts initial patient screening for at risk patients based on standardized assessment tools.

3. Refers patients to the appropriate care coordinator based on needs assessment.

4. Establishes trusting relationships with patients and their caregivers while providing general support and encouragement.

5. Identifies and addresses potential patient barriers to care plan adherence.

6. Facilitates timely PCP appointments following discharge from the hospital, ED, or SNF and helps patients overcome barriers to accessing care.

Qualifications:

Required:

• High School Diploma or CMA certification.
• Five (5) years’ experience in healthcare setting serving chronically ill patients.

Preferred:

• Associate degree in health care or related field.
• Experience in a health plan or Physician Organization environment with Care Coordination, Utilization Management, disease management, and/or population health.
• Motivational Interviewing Training.

Additional Information

• Requisition ID: 26011286
• Daily Work Times: 8-1
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

My Profile

Create and manage profiles for future opportunities.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.