Popeyes North Blvd Crew Member

TICE; Montgomery (AL); On-site; USD 13,776 - 16,531; Full time

Job summary

TICE Chicken Holdings in Alabama is hiring a Crew Member for our Popeyes location in Montgomery. You will greet guests, prepare and serve food, and help maintain a clean and welcoming dining area.

No prior restaurant experience is required; training will be provided. Responsibilities include taking orders, handling payments, delivering orders, and ensuring accuracy and speed of service.

Qualifications

• Prior restaurant experience is not required; training will be provided.

Responsibilities

• Welcome guests with a positive attitude and a sincere smile.
• Meet quick-service standards for accuracy and speed.
• Fill orders completely and on time.
• Handle cash transactions and give correct change.
• Deliver orders to customers and thank them for visiting.
• Maintain an accurate cash drawer and security at the register.
• Report equipment or cash issues to management immediately.
• Address customer service problems or complaints promptly.
• Keep parking lot, lobby, and restrooms clean and inviting.
• Keep Drive-Thru board updated with correct information.
• Ensure sanitation of dining area and restrooms.

Job description

Crew Member- TICE Chicken Holdings

Job Description

TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions

Guest Services

• Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Delivery of order to customer, thanking the customer and inviting him/her to return.
• Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
• Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
• Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
• Ensure Drive-Thru menu board is clean and contains correct information.
• Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles

Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

Salary: $10 - $12 per hour