Popeyes Five Points West Plaza Crew Member

TICE Chicken Holdings, LLC; Birmingham (AL); On-site; USD 12,000 - 18,000; Full time

Job summary

TICE Chicken Holdings, LLC is hiring a Crew Member for Popeyes in Birmingham, Alabama. You will serve guests courteously, prepare and cook food, and package orders quickly while following the Operating Standards Manual.

No prior restaurant experience is required; we train the right candidate to deliver fast, friendly service and keep the dining area clean and inviting, aligning with brand standards. This role emphasizes accuracy, efficiency, cash handling, and teamwork in a fast-paced

Qualifications

• Greet guests with a pleasant, enthusiastic smile.
• Handle cash payments and provide correct change.
• Maintain cleanliness of dining area and restrooms.

Responsibilities

• Greet every guest with a pleasant, enthusiastic, and sincere smile.
• Strive for efficiency to meet accuracy and speed of service standards.
• Fill orders accurately within service time.
• Handle cash; count back change.
• Deliver orders to customers and thank them.
• Maintain cash drawer and ensure accuracy.
• Notify managers of any issues with equipment or service.
• Keep parking lot and surroundings clean and inviting.
• Ensure Drive-Thru menu board is accurate and clean.
• Maintain sanitation of lobby, service area, and restrooms.
• No prior restaurant experience is required; training provided.

Job description

Job description

Crew Member- TICE Chicken Holdings

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions:

Guest Services

Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.

Strive for maximum efficiency to meet accuracy and speed of service standards.

Completely and accurately fill orders within the mandated service time.

Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.

Delivery of order to customer, thanking the customer and inviting him/her to return.

Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.

Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.

Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.

Immediately attends to any customer service problem or complaint. Notifies manager as needed.

Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.

Ensure Drive-Thru menu board is clean and contains correct information.

Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles:
Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative