Popeyes Finley Blvd Crew Member

TICE Chicken Holdings, LLC; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

TICE Chicken Holdings, LLC is hiring for a Crew Member in Birmingham, AL. The role focuses on courteous guest service, food preparation and fast, accurate order packaging. Training is provided, with emphasis on meeting service times and maintaining clean facilities.

Responsibilities include cash handling, delivering orders, and ensuring a positive customer experience, including drive-thru and lobby areas. Prior restaurant experience is not required.

Qualifications

• Guest service-focused role with ability to greet guests warmly.
• Ability to handle cash and provide correct change.
• Willing to be trained for the role.

Responsibilities

• Greet guests and promote a positive atmosphere.
• Prepare and cook food products and package orders accurately.
• Fill orders quickly within the mandated service time.
• Handle cash and give correct change.
• Deliver orders to customers and invite return.
• Maintain cleanliness of dining lobby, service area, and restrooms.
• Ensure drive-thru board is clean and up-to-date.
• Report issues to management and assist where needed.

Skills

Guest services

Cash handling

Customer service

Job description

Job description

Crew Member- TICE Chicken Holdings

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions:

Guest Services

Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.

Strive for maximum efficiency to meet accuracy and speed of service standards.

Completely and accurately fill orders within the mandated service time.

Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.

Delivery of order to customer, thanking the customer and inviting him/her to return.

Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.

Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.

Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.

Immediately attends to any customer service problem or complaint. Notifies manager as needed.

Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.

Ensure Drive-Thru menu board is clean and contains correct information.

Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles:
Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative