Popeye s Team Leader: Store 13456

Popeyes-01d9eb60; San Diego (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Popeye's in San Diego is seeking a capable first-line supervisor to train and lead crew members in delivering an exceptional guest experience. You will ensure quality food and compliance with Popeye's standards while executing 20/20 guest expectations.

Responsibilities include ongoing coaching, performance monitoring, and maintaining smooth operations during shifts in a fast-paced restaurant environment. Previous supervisor experience is preferred.

Qualifications

• Experience 6 consecutive months Popeye's experience and 100% certified in all workstations for internal promotes.
• 1 year supervisory experience in a restaurant or retail customer service environment.
• Must speak, read, and write English effectively; bilingual ability may be required depending on location.

Responsibilities

• Train and lead team members to deliver an exceptional guest experience.
• Ensure great tasting, quality food and compliance with Popeye's procedures and standards.
• Execute on 20/20 guest expectations and maintain operational standards.

Skills

Popeyes experience

Team Leader training

English proficiency

Interpersonal skills

ServSafe certified

Education

Supervisory experience in service

Job description

Job Description

POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Popeye's procedures, systems and standards.

QUALIFICATIONS: Experience 6 consecutive months Popeye's experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.

Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.

Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests’ orders, operate a cash register, and read video monitors.

REASONABLE ACCOMMODATION:

DMSD Cajun Eats, LLC dba Popeye's. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court. ***