Poolside Guest Experience Lead

FirstService Residential; North Palm Beach (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Pool Attendant in Palm Beach, FL to oversee the pool area, announce safety messages, and maintain poolside equipment for residents and guests. The role requires hospitality experience and a focus on service, with the ability to work Sundays through Thursdays, 8:30am–5pm, and to handle incidents and equipment checks.

We offer comprehensive benefits, including medical, dental and vision plans, paid holidays, and a 401(k) with company match.

Qualifications

• Two (2) or more years’ experience in the Hospitality Industry.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Ability to work flexible hours and weekends.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Oversees pool area (adult/children) and makes safety announcements.
• Assists with set up and breakdown for poolside activities as needed.
• Must be able to submit and report incidents to the appropriate manager.
• Must be service oriented.
• Picks up debris from the pool and possesses basic cleaning skills.
• Checks sports equipment to make sure it is in order for guest to use.
• Reports broken sports equipment to the manager so that replacement equipment can be ordered.
• Must have the ability to work as a team member.
• Must be accessible to and approachable to residents/guests.
• Must be familiar with the Safety and Environmental Protection Policy and carry out the policies and procedures appropriate for his/her position.
• Follows safety procedures and maintains a safe work environment.

Skills

Hospitality experience

Communication skills

Customer service

Multilingual

Flexible schedule

Education

High school diploma

Hospitality coursework

Job description

FirstService Residential is seeking a Pool Attendant in Palm Beach, FL to oversee the pool area, announce safety messages, and maintain poolside equipment for residents and guests. The role requires hospitality experience and a focus on service, with the ability to work Sundays through Thursdays, 8:30am–5pm, and to handle incidents and equipment checks.

We offer comprehensive benefits, including medical, dental and vision plans, paid holidays, and a 401(k) with company match.