Pool & Spa Solutions Specialist - Expert Customer Care

Pool-and-Spa-Depot-; Pearsall Gardens (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Employee discounts

Paid training

Job summary

Pool and Spa Depot in Huntsville, AL is seeking an experienced Retail Sales Specialist to deliver knowledgeable, trustworthy service in a fast-paced pool and spa retail setting. You will guide customers toward the right solutions, explain chemicals and equipment, and maintain a clean, safe floor.

The role emphasizes education, safety compliance, and building lasting relationships while supporting seasonal demand and teamwork across the store.

Qualifications

• Customer-focused retail experience with strong communication skills.
• Ability to learn and explain technical pool and spa products clearly.
• Comfort working around pool and spa chemicals with proper training.
• Basic math for measurements and calculations.

Responsibilities

• Greet customers promptly and professionally.
• Assess customer needs related to pool and spa care, equipment, and maintenance.
• Recommend appropriate products and solutions based on customer conditions.
• Explain product application, dosage basics, and safety considerations clearly.
• Operate POS systems accurately and build repeat business through trust.

Skills

Customer service

Strong communication

Technical product knowledge

Basic math skills

Chemical handling safety

Physical stamina

Retail experience

Tools

POS systems

Inventory systems

Job description

Pool and Spa Depot in Huntsville, AL is seeking an experienced Retail Sales Specialist to deliver knowledgeable, trustworthy service in a fast-paced pool and spa retail setting. You will guide customers toward the right solutions, explain chemicals and equipment, and maintain a clean, safe floor.

The role emphasizes education, safety compliance, and building lasting relationships while supporting seasonal demand and teamwork across the store.