Pool Server

BENCHMARK; Town of Florida (NY); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee discounts on hotel stays

Job summary

South Seas, part of Pyramid Global Hospitality, seeks a friendly Restaurant Server on Captiva Island to welcome guests and take orders in a lively oceanfront setting.

The role requires a high school diploma and at least 6 months serving experience; you must be 18+ with a valid Florida ID, able to work weekends, and enjoy a supportive, growth-oriented workplace with competitive pay and employee benefits.

Qualifications

• Fluent English required for guest interactions and teamwork.
• Ability to multitask in a fast-paced hospitality environment.
• Strong customer service mindset and guest satisfaction focus.

Responsibilities

• Greet guests and take food and beverage orders with accuracy.
• Serve餐 foods and beverages and ensure timely delivery.
• Maintain cleanliness, assist with setting up tables, and uphold safety standards.
• Communicate guest requests to kitchen and management as needed.

Skills

Fluent English

Multitasking

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

## Pool ServerApplylocations: South Seas Resorttime type: Full timeposted on: Posted Yesterdayjob requisition id: R0064452**Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.****Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.****Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.****Check out** **this video** **for more information on our great company!**About our property:Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals. At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life. Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.What you will have an opportunity to do:**Our Property:**Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.**Our Core Values:**We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.* Be Authentic* Practice Humility* Cultivate Teamwork* Value Time* Be TrustworthyWe offer a very competitive salary and generous benefits including:* Low-cost Medical, Dental, Vision Plans* Paid Life Insurance* Short- and Long-Term Disability* Paid Time Off & Holidays* 401(k) with company match* Commuter and Company-paid Toll Programs* Complimentary Shift MealOur upbeat and casual Bayfront restaurant Redfish Grill, Tarpon Bar and Bayview Pool offer spectacular waterfront views of Pine Island Sound while creating memorable dining experiences for our owners and guests. Live Music and Weekly Special Events create the vibe for this venue.Restaurant Servers will greet and serve guests in accordance with South Seas standards of food and beverage quality, presentation, and sanitation, and in a gracious and professional manner. **RATE OF PAY** *fulltime, hourly $12.00 per hour plus the opportunity to make tips* **ESSENTIAL FUNCTIONS*** Perform direct communication and hospitality procedures with all guests daily.* Pre-shifts with fellow staff and management for all restaurant operations.* Properly set all tables and stations; follow appropriate set-up checklist; take guest orders.* Serve all food and beverage items in a timely manner.* Proper treatment and storage of food and company equipment.* Complete daily shift operation report.* Communicate all special guest requests to kitchen.* Detail every table and menu before each meal period.* Assist with bussing tables "pre-bussing"* Must have understanding on how to read and execute a Restaurant BEO form.* Possess thorough food, wine and cocktail menu knowledge.* Exercise a positive attitude and warm hospitality image.* Follow associate schedule and work assignments.* Perform other duties as requested by management.**POSITION REQUIREMENTS** Education: High school diploma or equivalent and/or experience in a hotel or related field is preferredExperience: 6 months experience with a background with serving, basic bartending, cashiering is a plusRequired:* Must have a valid driver’s license, motor vehicle background check will be completed* Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL* Alcohol Awareness Certification (must comply with State regulations - can receive with South Seas)* Food Handlers Certification (must comply with State regulations - can receive with South Seas)**What are we looking for?****SKILLS AND ABILITIES** * Fluent in English language, must be able to convey information and ideas clearly.* Comprehend reading materials, speak, read and write English; other languages valuable.* This position holds multiple job functions at once, a great multitasker.* Must show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.* Works well in stressful, high-pressure situations – fast paced environment.* Must maintain composure and objectivity under pressure.* Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests.* Teamwork is essential and critical in this role.* Impeccable standards of appearance and grooming.* Maintains proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.**WORKING CONDITIONS - PHYSICAL/MENTAL REQUIREMENTS*** *Position requires you to be able to stand, walk, bend and stoop for prolonged periods of time.** *Must be able to lift up to 40 pounds.** *Must be able work in different types of extreme weather, including high temperatures.** *Position will be required to work indoors and outside.***HOURS REQUIRED** 40 hours per week, flexible schedule, will be required to work weekends and/or holidays. *Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.* *In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.**As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.***Compensation:**$12.00