Pool Repair Technician

cps-outdoors; Miami (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

CPS Outdoors in Miami is seeking an experienced Pool Repair Technician to diagnose, repair, and replace swimming pool equipment and plumbing on residential and commercial properties. The role requires strong technical knowledge, basic electrical skills, and excellent customer service while working independently.

Responsibilities include equipment diagnostics, system installations, leak detection, and thorough documentation of repairs and materials.

Qualifications

• Experience in swimming pool repairs and equipment troubleshooting.
• Knowledge of pool pumps, motors, filters, heaters, and salt systems.
• Basic knowledge of electricity and electrical systems.
• Valid driver’s license and reliable transportation.
• Ability to work independently and manage daily work orders.
• Strong communication and customer service skills.

Responsibilities

• Diagnose, troubleshoot, and repair pool equipment and plumbing systems.
• Repair and replace pumps, motors, filters, heaters, salt systems, and automation.
• Perform PVC plumbing repairs and install autofill systems as needed.
• Communicate with clients and manage service orders in the system.
• Document work performed with photos and notes; ensure safety compliance.
• Identify and report additional repair needs to management.

Skills

Pool repair

Electrical knowledge

Driver's license

Problem solving

Customer service

Independent work

Tools

Jandy equipment

Pentair equipment

Hayward equipment

Job description

POSITION OVERVIEW

CPS Outdoors is seeking an experienced and dependable Pool Repair Technician to join our Service Department. The ideal candidate will be responsible for diagnosing, troubleshooting, repairing, and replacing swimming pool equipment and plumbing systems at residential and commercial properties.

This position requires strong technical knowledge, basic electrical knowledge, problem-solving abilities, attention to detail, and excellent customer service skills. The technician must be able to work independently, complete assigned repairs efficiently, and communicate effectively with management and clients.

KEY RESPONSIBILITIES

1. Pool Equipment Repairs

• Diagnose and troubleshoot pool equipment malfunctions.
• Repair and replace pool pumps, motors, filters, heaters, salt systems, and automation systems.
• Troubleshoot electrical and mechanical equipment issues within the technician’s qualifications.
• Repair and replace valves, plumbing connections, unions, fittings, and piping.
• Identify leaks in pool equipment and plumbing systems.
• Perform equipment installations and replacements.
• Troubleshoot pool automation systems, timers, controllers, and communication issues.

2. Plumbing & Mechanical Repairs

• Perform PVC plumbing repairs and modifications.
• Identify and repair suction‑side and return‑side plumbing issues.
• Perform plumbing repiping when necessary.
• Install automatic pool water‑levelers (autofill systems).
• Assist with leak detection and pressure testing when required.
• Ensure all plumbing installations meet applicable code requirements and inspection standards.

3. Troubleshooting & Diagnostics

• Conduct equipment inspections and identify potential problems.
• Determine the root cause of equipment failures.
• Recommend appropriate repairs or replacements.
• Provide accurate repair assessments and material requirements.
• Take before‑and‑after photographs of completed work.

4. Customer Service & Communication

• Maintain professional communication with clients and property managers.
• Explain equipment problems and recommended solutions.
• Provide updates regarding repair progress.
• Report additional repairs or unexpected issues to the Service Manager before proceeding.
• Maintain a professional appearance and respectful attitude at all job sites.

5. Work Orders & Documentation

• Complete assigned work orders through the company’s service management software (Skimmer).
• Document all work performed, materials used, and equipment installed.
• Upload photographs and notes for each completed repair.
• Report incomplete work and follow‑up requirements.
• Communicate material or equipment needs before returning to the property.

6. Safety & Company Standards

• Follow all company safety procedures.
• Use appropriate personal protective equipment (PPE).
• Maintain a clean and organized work area.
• Properly handle tools, equipment, and chemicals.
• Follow applicable electrical, plumbing, and swimming pool safety codes.
• Maintain and organize assigned company tools and vehicle inventory.
• Follow proper lockout/tagout and electrical safety procedures when applicable.
• Never perform electrical work beyond the technician’s training, qualifications, or legal authorization.

REQUIRED QUALIFICATIONS

• Previous experience in swimming pool repairs and equipment troubleshooting.
• Knowledge of pool pumps, motors, filters, heaters, and salt systems.
• Experience with PVC plumbing and pool equipment installations.
• Basic knowledge of electricity and electrical systems.
• Ability to identify and troubleshoot basic electrical problems involving pool equipment.
• Familiarity with electrical wiring, connections, voltage, and electrical testing equipment.
• Understanding of electrical safety procedures when working around pool equipment.
• Ability to read and understand equipment manuals and installation instructions.
• Valid driver’s license and reliable transportation.
• Ability to work independently and manage assigned daily work orders.
• Strong communication and customer service skills.

PREFERRED QUALIFICATIONS

• Experience with Jandy, Pentair, and Hayward equipment.
• Knowledge of pool automation systems, including iAquaLink.
• Experience with electrical troubleshooting and equipment wiring.
• Familiarity with multimeters and other electrical diagnostic tools.
• Knowledge of pool leak detection and pressure testing.
• Familiarity with pool codes and local inspection requirements.
• Previous experience working with residential and commercial swimming pools.
• Formal electrical training or applicable electrical certifications.

PHYSICAL REQUIREMENTS

• Ability to lift and carry equipment and materials.
• Ability to work outdoors in different weather conditions.
• Ability to climb, bend, kneel, and work in confined equipment areas.
• Ability to operate hand tools and power tools safely.

PERFORMANCE EXPECTATIONS

The Pool Repair Technician will be evaluated based on:

• Quality and accuracy of completed repairs.
• Ability to diagnose problems correctly.
• Productivity and completion of assigned work orders.
• Proper documentation and photographs.
• Material management and prevention of unnecessary expenses.
• Customer satisfaction and professionalism.
• Compliance with company safety procedures.
• Communication and accountability with the Service Manager.
• Ability to identify additional repair needs and communicate them to management.
• Proper handling and maintenance of company tools and equipment.

OUR GOAL

To provide reliable, high-quality pool repair services while maintaining customer satisfaction, operational efficiency, accountability, and professional service standards.