Pool Operations Manager

Gilbride Management Group (GMG); Sylvania (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Goldfish Swim School is seeking a Pool Operations Manager to oversee the quality and success of pool operations, including managing Deck Supervisors, Instructors and on-deck staff, and maintaining a safe, engaging learning environment. You will apply your knowledge of the curriculum, provide leadership, conduct evaluations, and coordinate trainings, with opportunities for advancement as the school grows.

This role reports to the GMG leadership and offers a collaborative team culture and a path

Qualifications

• Two or more years as a swim instructor.
• Excellent interpersonal communication and organizational skills.

Responsibilities

• Provides leadership to Deck Supervisors, Instructors and Deck Teachers to ensure curriculum delivery.
• Conducts periodic evaluations and maintains high teaching standards.
• Operates pump room and all pool equipment confidently.
• Interacts with parents/guardians to discuss student progress.
• Substitutes for staff when necessary and coordinates shifts.
• Generates weekly management reports and coordinates training sessions.
• Supports onboarding and development of new employees.
• Ensures smooth deck operations with pre-shift meetings.

Skills

Interpersonal communication

Organizational skills

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job description

When you work at Goldfish, you're not just an employee. You're a part of something larger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today!

Role: Pool Operations Manager

Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.

*Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Primary Responsibilities

• Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
• Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.
• Proficient in Pump Room and comfortable working with all pool equipment
• Interacts with parents/guardians to discuss student progress.
• Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.
• Provides weekly reports to management
• Conducts all the aquatic-based new hire training.
• Assists Management and Deck Supervisor staff in conducting workshops and in-service training.
• Establishes a relationship with all new employees.
• Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.
• Fulfills other duties or responsibilities as assigned by the Employer.

Job Qualifications and Skills

• Two or more years as a swim instructor
• Excellent interpersonal communication and organizational skills

Certifications

• Willing to obtain and maintain a current Lifeguard, CPR/AED, and First Aid certification within 90 days of hire- We provide these certification classes in our facility.