Pool F&B Manager - Resort Pool Operation

Omni Barton Creek Resort & Spa; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Pool Food & Beverage Manager to oversee pool operations at a premier resort. This role involves ensuring safety and cleanliness while providing exceptional guest experiences. You will manage staffing and training, enforce resort standards, and assist in daily pool activities. Join a dynamic team that values teamwork and individual excellence, and enjoy the pride that comes from working for a company renowned for its exceptional service. If you have a passion for hospitality and a desire to create memorable experiences, this opportunity is perfect for you.

Qualifications

• Preferred hospitality management experience with strong communication skills.
• Must be proficient in Microsoft Office and possess excellent customer service abilities.

Responsibilities

• Ensure pool operations comply with safety policies and maintain cleanliness.
• Oversee staffing, hiring, and training for all Pool Operations.
• Assist with daily duties and maintain organization on the pool deck.

Skills

Hospitality Management

Communication Skills

Customer Service

Problem Resolution

Microsoft Office Proficiency

Job description

Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Pool Food & Beverage Manager | Resort Pool Operation for the beautiful Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024.

Responsibilities

• Ensures that all pool operations are in accordance with Omni policies, including the safety and security of our guests and associates.
• Responsible for the cleanliness and upkeep of Splashtopia, Azure, and any new pools.
• Maintain staffing levels of all Pool Operations and oversee all hiring and training.
• Responsible for the revenue of Cabanas and Recreation.
• Meets regularly with the Supervisors to review incidents, current issues and keeps Leadership informed on major incidents.
• Enforces all Resort rules, regulations, and the Resort’s standards of conduct.
• Schedule monthly trainings and tests to ensure that all pool attendant staff are ready and prepared for any type of emergency.
• Maintain payroll daily; punch edits, time adjustments.
• Ensure monthly deadlines are met regarding activity guides and training.
• Spend time on the pool deck assisting with daily duties as needed, maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, lifeguards, etc.
• Responsible for additional tasks assigned by your supervisor based on business levels.
• Must be flexible to assist other operational departments within the food and beverage division based on seasonality and business levels.

Qualifications

• Hospitality management experience preferred.
• Must have excellent communication and customer service skills. Computer proficiency required, Microsoft office programs.
• Ability to read English, analyze, and interpret general business reports and standards of procedures, as well as governmental regulations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Problem resolution and implementation.
• The physical requirements described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the Associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Associate frequently is required to stand, stoop, kneel, crouch, and withstand outdoor fluctuating temperatures, cold and hot.
• The Associate must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Specific hearing abilities required by this job include good hearing ability, ability to hear alarms and distinguish sounds.
• The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the Associate is frequently exposed to outside weather conditions.
• The Associate is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is usually moderate.