Pool Deck Supervisor

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Medical and Dental insurance

Paid Time Off

401(k) retirement plan with company match

Tuition Reimbursement

Resort Accommodations Discount

Job summary

A resort company in Myrtle Beach is seeking a Pool Deck Supervisor to ensure excellent service and safety for all guests at the pool. The role involves training staff, maintaining cleanliness, and enforcing rules. Ideal candidates have 2 years of relevant experience and possess CPR and First Aid certifications. Weekend availability is required, with a focus on teamwork and customer service. Join us for weekly pay and benefits like medical insurance and a 401(k) plan.

Qualifications

• Preferred minimum 2 years of experience in pool operations or related fields.
• Must have CPR and First Aid certification (company pays).
• Must be a reliable team player who enjoys being outdoors.
• A reliable team player who enjoys being outdoors
• Weekend availability
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Responsibilities

• Train and guide Pool Attendants.
• Maintain pool safety and cleanliness.
• Provide excellent guest service on the pool decks.
• Cleans the pool deck and other designated areas
• Removes soiled towels and places them in the dirty bins
• Replenishes clean towels and removes the dirty bins
• Empties full trash bins on the pool decks
• Communicates with housekeeping to keep a replenishment of clean pool towels
• Provides excellent guest service on the pool decks by assisting guests with their needs and questions
• Ensures that all guests have a property issued bracelet
• Explains all safety guidelines to guests entering the water slide
• Removes towels from lounge chairs after periods of being unattended
• Cleans up at the end of the day by returning all chairs, tables, and lounge chairs to their proper places
• Inspects entire pool area, replacing any missing items and/or repairing when possible
• Other duties as assigned

Skills

Teamwork

Communication

Reliability

Attention to detail

Customer service

Job description

Overview

Pool Deck Supervisors are responsible for greeting and providing excellent service to all guests with a positive attitude, reporting unsafe behavior, cleaning and setting up the pool deck, and other related duties.

Responsibilities

• Train, support, and guide Pool Attendants to support daily operations and task completion
• Greets all guests with a positive attitude
• Enforces all poolside rules and prevents unsafe behavior
• Cleans the pool deck and other designated areas
• Removes soiled towels and places them in the dirty bins
• Replenishes clean towels and removes the dirty bins
• Empties full trash bins on the pool decks
• Communicates with housekeeping to keep a replenishment of clean pool towels
• Provides excellent guest service on the pool decks by assisting guests with their needs and questions
• Ensures that all guests have a property issued bracelet
• Explains all safety guidelines to guests entering the water slide
• Removes towels from lounge chairs after periods of being unattended
• Cleans up at the end of the day by returning all chairs, tables, and lounge chairs to their proper places
• Inspects entire pool area, replacing any missing items and/or repairing when possible
• Other duties as assigned

Qualifications

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Preferred: Minimum 2 years of consistent experience and background in pool operations, grounds maintenance, housekeeping, or comparable roles involving cleaning, setup, and safety monitoring
• Employment is contingent upon successfully passing CPR and First Aid certification courses, which are paid for by the company
• A reliable team player who enjoys being outdoors
• Weekend availability
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

• All team members enjoy WEEKLY PAY!
• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose Brittain?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.