Pool Cleaner & Service Tech (Utility/Hybrid)

America's Swimming Pool Co. - Westchester County; New York (NY); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a leading swimming pool service company that prides itself on delivering resort-quality services. This role involves managing a daily schedule of pool maintenance and repairs, ensuring customer satisfaction through meticulous service. You will work with a dedicated team, utilizing technology and your skills to enhance the customer experience. With opportunities for advancement and a supportive work environment, you can grow your career while making a real impact in the community. If you have a passion for service and a commitment to excellence, this position is perfect for you.

Benefits

Competitive salary

Opportunity for advancement

Training & development

Company truck provided

Paid vacation time

Qualifications

• Valid driver's license with a clean record is required.
• Ability to lift up to 100 lbs and navigate Westchester County.

Responsibilities

• Manage a daily schedule of equipment repair tasks and swimming pool routes.
• Repair pool equipment and adjust water chemistry for each pool.

Skills

Pool Equipment Repair

Water Chemistry Adjustment

Customer Service

Problem Solving

Inventory Management

Education

High School Degree

Tools

PoolBrain App

Smartphone

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

ASP – America’s Swimming Pool Company is Westchester County's premier swimming pool service company. We have been operating in the Westchester area for over 4 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.

Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.

Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.

Responsibilities:

Success in this position will be determined by the following measurable results:

1. Manage a daily schedule of equipment repair tasks and a swimming pool route that includes up to 15 swimming pools each week;
2. Repair of pool pumps, heaters, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, backwash valves, PVC plumbing, copper plumbing, and galvanized plumbing; the ability to properly adjust the water chemistry for each pool.
3. Knowledge of 110 volt and 220 volt electrical equipment.
4. The ability to manage an inventory of equipment and chemicals on the truck and properly utilize and replenish the inventory when needed.
5. The ability to utilize a smart phone for our PoolBrain mobile app.
6. The ability to spot opportunities outside of the repair call, such as upgrading other equipment or adding to the customer experience with other products.
7. Renovation experience – knowledge of the new plaster startup process is preferred, but not required.

Duties and Expectations:

1. Manage daily pool cleaning route and/or equipment repairs/installations each week with a goal of generating $1500 per day in service work revenue within a 40-hour work week.
2. ASP uniform must be worn each day and should not be tattered or torn and should be clean and presentable.
3. Responsible for keeping vehicle clean and stocked with tools/equipment/chemicals needed for that day’s route/jobs/repairs.
4. Every maintenance account and/or repair job should be treated like it was your swimming pool!
5. Be courteous with customers and always provide them with a smile when talking with them.
6. Utilize the ASP Online Training Site so that you can continue to learn and be current on proper pool cleaning techniques and water chemistry strategies, and pool equipment diagnostics and repairs. Problem solving is a must!
7. Interact with PoolBrain App throughout the day by following the checklist, taking a picture of the clean pool or repair after completion and emailing the report to the customer.
8. You are in control of your attitude, so come to work every day with a good attitude… remember good attitudes are contagious!

Requirements:

Requirements for this position are that you have:

1. a valid driver’s license with a clean driving record;
2. the ability to lift up to 100 lbs;
3. Relevant pool equipment experience;
4. The ability to commute to and navigate around Westchester County on a daily basis;
5. A working smart phone that will be used on every job.

No other specific experience is required as we will teach you the ASP methods designed to give our customers superior value and to maximize your earning potential; however, a high school degree is preferred.

Bonus Potential:

This position has the potential of earning a monthly, or annual, bonus by the company when specific gross revenue goals are met for the year and/or job-specific requirements are fulfilled.

Benefits:

A company truck will be provided which you keep fully stocked with tools and inventory. You have the option to drive this vehicle home after the work day is complete. You will receive paid vacation time following a qualifying period.

There are many, significant opportunities for advancement and promotion for motivated individuals who are willing and able to work up to ASP standards and help our business grow. Salary-based careers are achievable for any employee who proves commitment to the company and becomes essential to our growth!

Next Steps:

If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.

We look forward to learning more about you as you go through our hiring process.